Outreach Liaison

4 weeks ago

New London, United States Lake Sunapee Region VNA Full time

Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do.

The Outreach Liaison is responsible for all external relationships including, but not limited to Hospitals, Facilities, and Providers. Actively maintains, communicates, and facilitates problem solving between external relationships and LSRVNA. Achieves assigned targets for volume and type of admissions necessary to support the agency's budget and strategic plan.

This position requires travel within our service area. The right candidate for this role will live within a reasonable commute to New London, NH.

Benefits for the Outreach Liaison:

  • Health insurance - first of the month after 30 days employment
  • Dental insurance - first of the month after 30 days employment
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Flexible Spending Account (FSA)
  • Dependent Care Account
  • Earned Time
  • Retirement Account
  • Pension Contribution
  • Longevity Benefit
  • Tuition reimbursement
  • Continuing Education
  • Tuition Discount Program
  • Cell Phone Discount
  • Gym Discount
  • AAA Membership
Responsibilities for the Outreach Liaison:
  • Keeps informed regarding all LSRVNA programs and services and is prepared to speak on behalf of LSRVNA
  • Actively supports LSRVNA efforts to improve and maintain communications with providers and the community
  • Facilitates providing education to external relationships regarding LSRVNA programs and services
  • Achieves targets for volume and type of admissions established by supervisor
  • Informing LSRVNA staff of changes within the community, referral sources and competitors that will impact LSRVNA services and demand
  • Monitors community/client/hospital expectations of LSRVNA and levels of satisfaction; communicates with other organizations and with appropriate personnel in this regard
  • Supports the referral process and the transition of patients to LSRVNA services from referral sources by:
  • Initiating collection and dissemination of necessary data to appropriate staff for establishing, revising, and updating client records
  • Assists in identification of the need for new or additional printed materials which promote LSRVNA and assists in the development of such materials
  • Attends in-services/conferences required for the position/program as appropriate and initiates requests to attend training to improve job performance
  • Identifies problems and opportunities and offers constructive suggestions/solutions
  • Develops and submits reports as requested
  • Engage in respectful communication (both verbal and written) with team members, patients, family members, and the community
  • Adhere to agency wide policies
  • Other duties as assigned
Qualifications for the Outreach Liaison:
  • Marketing/Sales experience preferred
  • Experience in the Healthcare setting preferred
  • Homecare experience preferred
  • Current NH RN license required
  • Excellent written and oral communication skills required
  • Proof of Flu vaccination
  • Reliable transportation
  • Active driver's license
  • Automobile insurance
  • Physical exam within the last year
  • TB shot
  • Proof of Flu vaccination


Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in 32 towns in the Lake Sunapee, Connecticut Valley and Upper Valley regions of New Hampshire.

Lake Sunapee Region VNA & Hospice is an Equal Opportunity Employer.

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