CaseWorthy Database Administrator

1 month ago

Seattle, United States Solid Ground Full time
Job Summary:

The CaseWorthy Database Administrator works with the Strategic Information Systems Project Manager for administration of the CaseWorthy human services software.

Essential Responsibilities, Duties and Tasks:

50% CaseWorthy Administration

  • Administer, maintain, and monitor the CaseWorthy database to ensure data accuracy, security, and performance.
  • Develop queries and reports using the Query Builder and CaseBot.
  • Collaborate with system vendor to address program needs.
  • Manage user ticket system and provide technical support to staff for database inquiries and issues.
  • Collaborate with cross-functional teams to understand their data needs and provide solutions.
  • Develop custom queries, reports, and dashboards, based on program needs.
  • Ensure compliance with funder and regulatory requirements.
  • Stay updated on new features of CaseWorthy.

30% Database Maintenance

  • Serve as first-point contact support for CaseWorthy users.
  • Test and approve maintenance releases from the vendor.
  • Create and maintain comprehensive database documentation.

10% CaseWorthy Training

  • Conduct workshops and other instructional events about CaseWorthy usage.
  • Collaborate on the design and creation of user manuals, and training materials.
  • Communicate complex technical processes to users with a variety of skill levels.

10% Other

  • Attend team meetings, vendor meetings, cross-functional team meetings, and other meetings and communications as appropriate.
  • Share responsibility for internal CaseWorthy SharePoint user site including maintaining current information, providing updates, and responding to user requests.
  • Other tasks as assigned.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.

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