Software engineer- contact center/genesys

1 week ago


Roanoke, United States Randstad Full time

job summary:
Location: Westlake Texas or Merrimack NH

Required Skills: One deep technical experience in addition to Genesys expertise, something like (not limited to):

- a coding language like java, C++, python, Perl, etc - even HTML, JavaScript, and CSS

- RDBMS knowledge and SQL, PL/SQL, NOSQL

- Automated test tools or frameworks - winrunner, cucumber, selenium

- Devops tools and deployment pipelines - Jenkins, udeploy, ansible, chef, docker, kubernetes

location: Westlake TX, Texas
job type: Contract
salary: $82 - 83 per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:
The Expertise You Have

  • Bachelor's degree in Computer Science or equivalent

  • 8+ years hands-on experience as a software engineer

  • Demonstrated experience as engineer responsible designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products.

  • Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services

  • Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible

  • Understanding of modern data architecture principals and patterns

  • Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation

  • Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.

  • Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus

  • Ability to trouble-shoot complex data issues across the e2e technology stack
  • Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training)

  • Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes

  • Self-starter, curious, collaborative, innovative, eager to learn and teach others every day
qualifications:
  • Experience level: Experienced
  • Minimum 8 years of experience
  • Education: Bachelors

skills: Professional Engineer

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

  • Roanoke, United States Goli Tech Full time

    Job DescriptionJob DescriptionSr Software Engineer The TeamCome and join our team that provides client with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice,...

  • Software Engineer

    4 weeks ago


    Roanoke, United States Huntington Ingalls Industries Full time

    Requisition Number: 17453 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Hours Per Week: 40 Security Clearance: Ability to Obtain Level of Experience: Senior Job Description Are you bored with the standard product development pipeline? Do you enjoy tinkering and learning how things work? HII Mission Technologies (HII MT) is seeking...


  • Roanoke, United States Compunnel Inc. Full time

    Special Instructions:Location: Westlake TX or Salt Lake City UT(Hybrid)Provide support coverage for 1:30pm EST – 9:30pm ESTMUST HAVE: Interactive Voice Response (IVR), VoIP, experience with call center technology (Genesys), Powershell or Python and AWS or Azure.Skills:Knowledge of ITIL practicesKnowledge of DevOps and Site Reliability Engineering (SRE)...

  • System Engineer

    16 hours ago


    Roanoke, United States Eliassen Group Full time

    ***W2 Only. Hybrid in either Westlake TX or Salt Lake City UT***TeamThe main responsibility of the team is to lead initiatives which improve the operational stability and availability of the applications that customer facing associates used to do their job. The team’s goal is to deliver agreed levels of service to users and customers and to deliver the...


  • Roanoke, United States Eliassen Group Full time

    **Hybrid in Westlake, TX.**Our financial services client is looking for a Software Development Engineer in Test to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and...


  • Roanoke, United States Eliassen Group Full time

    **Hybrid in Westlake, TX.**Our financial services client is looking for a Software Development Engineer in Test to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and...


  • Roanoke, United States Eliassen Group Full time

    **Hybrid in Westlake, TX.**Our financial services client is looking for a Software Development Engineer in Test to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and...


  • Roanoke, United States Randstad Full time

    software engineer in test. roanoke , texas posted today job details summary $61 - $62 per hour contract bachelor degree category computer and mathematical occupations reference1054086 job details job summary: Location: Westlake Texas local only Required Skills: - Java - Cucumber BDD - Rest Assured - Jenkins for CI/CD - PostgreSQL Collaborate...


  • Roanoke, United States R&K Solutions Full time

    R&K Solutions, Inc. is seeking a motivated and experienced Senior Software Engineer to join our growing Information Technology Consulting (ITC) & data analytics team. An ideal candidate will be an expert software engineer with proven expertise working on complex data-driven web applications using Microsoft platforms. Salary will be commensurate with...


  • Roanoke, United States TMEIC Corporation Americas Full time

    Job # EE23126 Job Title Software Control Engineer Office Location Roanoke, VA Business Function/ Department Industrial Systems/ Software Control Engineering Sales Territory, if applicable   General Role Description Develop and test PC/PLC software control solutions for industrial systems applications that meet client specifications and...


  • Roanoke, United States R&K Solutions Full time

    Job DescriptionJob DescriptionR&K Solutions, Inc. is seeking a motivated and experienced Senior Software Engineer to join our growing Information Technology Consulting (ITC) & data analytics team. An ideal candidate will be an expert software engineer with proven expertise working on complex data-driven web applications using Microsoft platforms. Salary will...


  • Roanoke, United States Blue Eagle Credit Union Full time

    Contact Center Member Service Representative Summary Title:Contact Center Member Service RepresentativeID:1-2022Location:2121 Electric Rd, Roanoke, VA 24018Department:Contact Center Description **Contact Center Member Service Representatives** serve as the Credit Union's primary contact using telephone and audio/video through the Interactive Teller Machines...

  • systems engineer

    12 hours ago


    Roanoke, United States Randstad Full time

    systems engineer (voice). roanoke , texas posted 1 day ago job details summary $55 - $56 per hour contract bachelor degree category computer and mathematical occupations reference1057106 job details job summary: Location- Westlake TX or Salt Lake City UT. Required Skills: Interactive Voice Response (IVR), VoIP, experience with call center...


  • Roanoke, United States Wells Fargo Full time

    Provide technical consultation and support in the development of computer applications and programs. Analyze business requirements, designs and writes technical specifications to design or redesign computer solutions. Develops original and/or complex Software Engineer, Engineer, Software, Senior, Banking, Design, Development


  • Roanoke, United States Fidelity TalentSource LLC Full time

    Job Description: Position Description: Builds and deploys Restful Application Programming Interfaces (APIs) using Spring Boot, Tomcat, and Angular. Maintains Web application functionality by employing Spring modules (IOC, MVC (REST), and Batch) and core components (Spring OAuth2 and Spring Security). Programs software solutions that support client-facing...


  • Roanoke, United States Eliassen Group Full time

    **Hybrid in Westlake, TX.**Our financial; services client is looking for a Software Development Engineer in Test to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and...


  • Roanoke, United States Randstad Full time

    software engineer in test. roanoke , texas posted may 30, 2024 job details summary $61 - $62 per hour contract bachelor degree category computer and mathematical occupations reference1053738 job details job summary: Location: Westlake Texas (local candidates will be prioritized first) Required Skills: - UI testing - ability to test UI and data...


  • Roanoke, United States Wells Fargo Full time

    Lead complex technology Cloud initiatives including those that are companywide with broad impact. Act as a key contributor in automating the provisioning of Cloud Infrastructure using Infrastructure as a Code (Ia. C)Make decisions in developing stand Software Engineer, Software, Engineer, Senior, Cloud, Reliability Engineer, Banking


  • Roanoke, United States R&K Solutions Full time

    R&K Solutions, Inc. is seeking a motivated and experienced Senior Software Engineer to join our growing Information Technology Consulting (ITC) & data analytics team. An ideal candidate will be an expert software engineer with proven expertise working on complex data-driven web applications using Microsoft platforms. Salary will be commensurate with...


  • Roanoke, United States Fidelity Investments Full time

    Job Description: Position Description: Creates efficient designs for data storage and retrieval for software applications and batch processing using Oracle SQL & PLSQL. Promotes high quality Continuous Integration/Continuous Delivery (CI/CD) practices using Git, Maven, Jenkins, and uDeploy. Develops APIs using Java and Python. Contributes to software...