Human Resources Manager

DEFINITION

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Plans, organizes, directs, manages, and oversees the functions, programs, and operations of the Human Resources Department including labor relations, employee training and development, benefits administration, employee relations, performance management, leave management, job classification, compensation, recruitment and selection, and other related HR activities; provides professional assistance to management staff in personnel and related matters.

Supervision Received and Exercised
Receives direction from the City Manager and exercises direct and indirect supervision over professional, technical, and other HR Department personnel.

ESSENTIAL AND GENERAL RESPONSIBILITIES:

Assumes full management responsibility for all Human Resources Department functions, programs, and operations including labor relations, safety, benefits administration, classification, compensation, recruitment and selection, and training and employee development services and activities.
Key responsibilities include strategic planning, recruitment and retention strategies, succession planning, policy development and performance monitoring.
Continues development of HR best practices and performance metrics for measuring the effectiveness of HR programs for the City.
Direct the development of recognition and reward programs that drive measurable business results, boost employee engagement, aid in retaining top talent, unify and manage culture and provide a variety of recognition activities with colleagues.
Oversees the planning and execution of staff development, leadership development, and City-based training programs for employees.
Manages the development and implementation of Department goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures. Maintain budget tracking and planning for assigned areas.
Interprets City policies and procedures to employees.
Manages annual Open Enrollment process for benefits.

Works closely with Insurance Broker and negotiates annual benefit premium increases.
Oversees and participates in complex employer-employee employment and labor relations issues with City Attorney staff and Department managers.

Conducts internal investigations related to employee discipline and recommends course of action.
Researches, analyzes and recommends benefit plans and programs.

Implements and monitors services delivery.
Analyzes legislation and regulations to determine effect on human resources programs and services; recommends and implements changes in policy or procedures to ensure compliance with applicable laws and regulations; completes required reports and documentation.
Provides staff assistance to the City Manager; conducts studies and submits recommendations to create, revise, and abolish rules, regulations, policies, and procedures relating to assigned areas of responsibility; prepares and presents staff reports and other necessary correspondence.
Represents City in meetings with representatives of governmental agencies, professional and business organizations, employee organizations and the public.
Monitors developments and legislation related to personnel matters; evaluates their impact upon City operations and recommends and implements policy and procedural improvements
Oversees and participates in the development and administration of the Department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as necessary.
Managers all phases of employee relations.

Serves as a member of the Citys management labor negotiating team. Oversees surveys and the collection and analysis of data to prepare for negotiations.

Assists with the development of contract language and the implementation of contract changes.

Interprets and administers employee contacts throughout the duration of the agreements.
Prepares salary, benefit and classification surveys including computing and compiling survey data and results.
Maintains compliance program and requirements per local, state and federal laws.
Demonstrates an understanding of applicable HR policies, procedures, and work methods associated with assigned duties.

Responds to questions and concerns from the general public providing information as appropriate
Establish positive working relationships with representatives of community organizations, state/local agencies, staff of other public agencies, City Management and staff, and the public.
Performs related duties as required.
EXPERIENCE AND EDUCATION

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Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

A typical way to obtain the knowledge and abilities would be:

Six years of human resources management responsibilities. One year of recent human resources management experience in a Public Agency setting is a must.
A Bachelors degree from an accredited college or university with major coursework in personnel administration, business administration, public administration, or related field.
Proficiency in HR management Software Systems (the City utilizes ADP).
Proficiency in online recruiting solutions (the City utilizes NEOGOV).
Proficiency in using various social media outlets for recruitment purposes.
Proficiency in Word Processing, Spreadsheets, and Presentation software (the City utilizes Word, Excel and PowerPoint).
PHR and SHRM-CP HR Certifications.
KNOWLEDGE AND ABILITIES

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Knowledge of:

Principles, procedures, and regulations of public sector recruitment and selection, benefits administration, employee relations and employee training and development.
Federal and State labor laws and how to apply them appropriately.
Principles and practices of program development and administration.
Principles and practices of labor relations in a public agency setting;
Practices and techniques of public personnel administration including effective negotiating techniques;
Principles, practices and techniques of public personnel administration, including recruitment and selection, classification, compensation and benefits administration, and employee development;
Administrative principles and methods, including goal setting, program and budget development and implementation.
Ability to:

Showcase strong leadership skills as well as analytical and critical thinking ability.
Exhibit excellent written and communication skills along with excellent people skills.
Demonstrate integrity and dedication along with a strong work ethic.
Build trust and confidence with utmost integrity.
Think strategically with ability to see the big picture.
Advance the mission, vision, values, and culture of the City.

Support the Citys goal of providing professional, reliable, and consistent customer service.
Lead change and build consensus for change.
Take accountability and responsibility for own actions.
Plan, organize, administer, review and evaluate various Human Resources programs.
Develop HR staff and have them cross-trained on various HR duties.
Design effective recruitment programs to obtain qualified employees.
Conduct classification, compensation and benefits studies.
Exercise sound independent judgement within general policy guidelines and legal constraints.
Demonstrate a clear understanding of applicable policies, procedures, and work methods associated with assigned duties.
Maintain positive working relationships with HR Department staff, City Management, and other staff.

Works amicably with others and communicates in a professional and respectful manner.
Answer a variety of questions from staff and the public about City procedures; responds to questions and refers unresolved issues to the City Manager.
Maintain confidentiality during the course of duties that require access to privileged information.
Prepare clear, concise and competent reports, correspondence and other written materials.

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