Product Advisor

2 weeks ago

Northampton, United States Parkway Volkswagen Defunct Full time

**Product Advisor / Driver**

**Northampton**

Parkway Volkswagen in Northampton is looking to recruit a new Product Advisor/Driver.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

If the answer is yes to the above then we want to hear from you

Ensuring the highest level of customer care and satisfaction at all times, the key responsibilities will include:

* Arranging & confirming customer bookings & requirements

* Arranging the collection and delivery of customers' vehicles

* Keeping customers informed of the progress of their vehicle by pro-actively contacting customers to update them

* Selling additional products, services and repair works through the use of professional and customer focussed sales techniques

* Tackling your work methodically and systematically by receiving and registering payments for work carried out, ensuring that the correct company procedures are adopted

* Maximising customer awareness of all Parkway services

* Maintaining excellent standards of departmental support

Required Experience:

* A full UK driving license

* An understanding of exceptional customer service

* A commitment to selling extra value

* Ability to work as part of a team as well as an individual

* Good IT skills

Benefits:

* We offer a competitive basic salary of 20,000 with on target earning of 23,000

* Partially subsidised Volkswagen vehicle on a staff benefit scheme once probation period has passed.

* 22 days holiday plus Bank Holidays

* Company Pension Scheme

* Comprehensive training and support programme.

Hours: 08.00 -18:00 Monday to Friday (1 in 3 Saturdays)

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