Bilingual Patient Service Representative

3 weeks ago

Richmond, United States Bon Secours Full time
Thank you for considering a career at Bon Secours

Scheduled Weekly Hours:
40

Work Shift:
Days (United States of America)

This is a Full Time position - Day Shift

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative - Care A Van

Job Summary:

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
  • Ability to answer internal and external calls in a friendly and helpful manner
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
  • Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
  • Other duties as assigned
Education:
  • High School Degree or GED
Experience:
  • Prior experience in the healthcare field or a related area is preferred but not required
  • Knowledge of medical terminology preferred but not required
  • Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
  • Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
  • Engage with staff and patients in a professional manner
  • Basic math skills
  • CANDIDATE MUST BE ABLE TO FLUENTLY SPEAK/READ/WRITE ENGLISH AND SPANISH
Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:
  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more


*Benefits offerings vary according to employment status.

Department:
Community Outreach - Richmond Health Source Shared Services - Care-a-Van

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

  • Patient Service Representative

    6 days ago

    Richmond, California, United States Bon Secours Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Patient Service Representative to join our team. As the main point of contact for patients and the community, you will be responsible for providing exceptional customer service and ensuring seamless communication.

  • Bilingual Patient Service Representative

    3 weeks ago

    Richmond, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**This is a Full Time position - Day Shift****_About Us_**As a faith-based and patient-focused organization, Bon Secours exists to enhance...

  • Bilingual Patient Service Representative

    3 weeks ago

    Richmond, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **This is a Full Time position - Day Shift** **_About Us_** As a faith-based and patient-focused organization, Bon Secours exists to enhance...

  • Customer Service Representative- Bilingual Preferred ; Must reside in Virginia

    2 weeks ago

    Richmond, United States C Vs Pharmacy Full time

    Must live in Virginia - - This role will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. There is a strong preference for finding candidates that have lived or cared for so Customer Service Representative, Customer Service, Bilingual, Representative, Retail, Skills

  • Bilingual Patient Service Representative

    2 weeks ago

    Richmond, VA, United States Bon Secours Full time

    Work Shift: This is a Full Time position - Day Shift As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship...

  • Bilingual Customer Service Expert

    6 days ago

    Richmond, Texas, United States Government Employees Insurance Company Full time

    Job Description:We are seeking an experienced Bilingual Customer Service Representative to provide exceptional customer service to our policyholders. As a member of our team, you will be responsible for answering billing questions, making policy changes, and providing recommendations to customers. Your strong communication skills and ability to work in a...

  • Patient Services Representative

    2 weeks ago

    Richmond, VA, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building...

  • Patient Services Representative

    1 week ago

    Richmond, VA, United States Shady Grove Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building...

  • Bilingual Patient Advocate

    3 days ago

    Richmond, Virginia, United States Bon Secours Full time

    **Essential Functions:**The Patient Services Representative will perform the following essential functions:Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful mannerProcesses admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing...

  • Bilingual Pre-Services Specialist

    4 weeks ago

    Richmond, United States UHS Full time

    Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS...

  • Patient Services Representative

    3 days ago

    South Richmond Hill, NY, United States Global Technical Talent Full time

    Global Technical Talent is seeking a dedicated and compassionate Patient Services Representative to join our team. As a PSR I, you will be the primary point of contact for patients, providing exceptional service and ensuring their needs are met.About the RoleAs a PSR I, you will be responsible for:Phlebotomy: Drawing high-quality blood samples and preparing...

  • Patient Service Representative

    3 weeks ago

    Richmond, United States Bon Secours Health Full time

    The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Hospital, Office, Physician, Patient, Patient Services

  • Patient Service Representative

    2 weeks ago

    Richmond, United States Bon Secours Full time

    Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days/Afternoons (United States of America)Bon SecoursAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture...

  • Phlebotomist Patient Services Representative

    3 weeks ago

    South Richmond Hill, NY, United States Global Technical Talent Full time

    Job Title : Phlebotomist Patient Services Representative Contract Duration : 2+ Months Pay range : $20 - 21/hr Location : South Richmond Hill, NY Work Type : Onsite, Shift/Time Zone: 1st Shift/ East, Friday 7 am - 3 pm /Saturday 7 am - 3 pm/Sunday 8 am - 1 pm About the Role As a Patient Services Representative I (PSR I), you'll be the...

  • Nurse Trainer and Patient Care Specialist

    3 days ago

    Richmond, Virginia, United States Patient First Full time

    At Patient First, we provide a dynamic work environment that fosters teamwork and promotes a positive, professional atmosphere. We are currently seeking a Nurse-RN/LPN-Trainer to join our team in the Richmond, Virginia area.Key Responsibilities:Implementing and adhering to Patient First's policies and proceduresProviding quality nursing care and creating a...

  • Customer Service Representative

    2 days ago

    Richmond, United States Koalafi Full time

    At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Over 17,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we...

  • Patient Service Representative

    3 weeks ago

    Richmond, United States Bon Secours Full time

    Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a...

  • Patient First | NurseNurse-RN

    4 weeks ago

    Richmond, United States Patient First Full time

    Patient First is accepting applications for Nurses in the Richmond, VA area. Patient First provides a friendly work environment that promotes a team oriented philosophy.Sign-on Bonus!The responsibilities of this job include, but are not limited to, the following:Implementing Patient First's policies and procedures;Offering quality nursing care and generating...

  • Patient Service Representative

    3 weeks ago

    Richmond, United States Bon Secours Full time

    Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of...

  • Patient Service Representative

    2 weeks ago

    Richmond, United States Bon Secours Full time

    Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:20Work Shift: Days (United States of America)Shift: Wednesday, Thursday, Friday 8:00 am - 4:30 pmThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration,...