Restaurant General Manager

3 days ago

Napa, United States Auberge Resorts Full time

**Restaurant General Manager (Napa, CA)**

Join our team as Restaurant General Manager and become one of the authors of our story. The Restaurant General Manager is responsible for the overall guest experience in the Stanly Ranch Restaurant and Bar. The Food & Beverage scene at Stanly Ranch will attract in house guests and locals from the community, will be vibrant, and will be an extension of the overall direction of the property giving back to the land and experiencing all the land has to offer. As part of the Auberge family, you will immediately become part of an active community of food and beverage professionals who pride themselves on their reputation for expertise and uncompromising standards. You will be responsible for ensuring that all visitors to the restaurant are delighted by the quality of service, creativity, and variety of our food and beverage offerings, and for establishing our name in Napa. * Responsible for the management of all aspects of the Restaurant and Bar functions, in accordance with hotel standards.

* Directs and organizes the day-to-day activities of the staff maintaining high standards, service, maximizing both guest and financial results.

* Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition and cleanliness of facilities and equipment.

* Maintain the highest levels of guest service and develop a rapport with both the hotel guests and the local clientele, meeting and greeting guests at the Restaurant, and handling guest complaints effectively and pleasantly.

* Conduct regular walkthrough for maintenance to continuously maintain or improve the physical properties

* Lead the training and education session for all team members.

* Order and inventory of beer, wine, liquor, and restaurant supplies for the front of house.

* Work with Director of Restaurants to create a departmental budget, then monitor and maintain the food & beverage cost in line with budgeted and forecasted projections.

* Maintain knowledge of trends, systems, practices, and equipment in food and beverage through trade literature, hotel shows, site visits, and monitoring local competitors to compare their operation with the hotels Food and Beverage operation.

* Develop Food and Beverage goals, strategies, procedures and policies including offering guests great value in their beverage experience, in conjunction with the Director of Restaurants.

* Work as an active member of the management team, creating positive relationships and maintaining active involvement with all hotel operations.

* Bachelors Degree or Diploma in Hotel Management, Food & Beverage, or a related field.

* Five or more years operating experience in a similar capacity in a top restaurant group or luxury hotel Food & Beverage department.

* Experience in maintaining state and federal health and safety regulations

* Experience in completing administrative tasks, to include, reporting, budgeting, project management, etc.

* Excellent verbal and written English communication skills.

* Ability to interact with various computer applications.

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