Demand Management Specialist

4 weeks ago

New York, United States Syntricate Technologies Full time
Job Title: Demand Management Specialist (BA/PM)
Location: New York City, NY (Hybrid 3 days onsite in a week)
Type: Fulltime

Major Responsibilities:
  • Manage project intake and update process, ensuring communication with stakeholders is seamless and standardized to maintain effective process and relationship management
  • Provide appropriate information and updates for senior management and other key stakeholders.
  • Provide end to end governance and oversight on projects, Demand Process and Portfolio Management
  • Engage internal clients to understand their needs and where and how to provide governance and support.
  • Create and maintain accurate project documents - reporting, metrics, processes, RACI, etc
  • Ability to promptly escalate any delays or issues and address conflicts.
  • Helping project teams create their intake forms, project plans, risk logs, RACI and RAID log, etc
  • Creating strong presentations using PPT and Visio for senior management; training and new rollouts
  • Advanced level experience in Microsoft tools - PPT, SharePoint, Visio, Excel
  • Negotiate with stakeholders and prioritize as required.
  • Keeps project stakeholders informed using appropriate tools.
  • Produce project reports, meeting minutes, and have face-to-face meetings and manage strong, professional relationships.
  • Identify and manage risks. Recognize issues and proactively create ways to mitigate their impact.
  • Prepare PowerPoint presentations and present to stakeholders across the organization.
  • Manage meeting communications and documentation- Excellent written and verbal communication skills and ability to effectively communicate with different stakeholder audiences.
Required Qualifications:
  • Bachelor's degree in Business or a related field
  • 5-9 years' work experience in a PM or BA capacity
  • Understand E2E Project Lifecycle
  • Extreme attention to detail
  • Effective presentation skills
  • Ability to prioritize and effectively manage multiple tasks
  • Able to work independently and in a team environment
  • Cross functional experience or exposure to multiple business services / corporate functions
  • Strong business, analytical, quantitative, problem-solving and decision making skills
  • Excellent stakeholder management skills including experience at performing this across multiple functions, committees and areas
  • Superior communication skills: both written and oral with technical and non-technical staff
  • Solid knowledge and expertise in the use of project management methodologies and tools
  • Tolerance and understanding of multicultural work environment

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