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Receptionist

2 months ago

Reading, United States The Practice Mechanic Full time

The Dental Practice Mechanics is one of the premier practice management consulting companies in the country. We offer a variety of services for dental offices across the entire country including remote billing, claim submission, claims collections, compliance consulting, business management coaching and a variety of outsourced services.

We are seeking a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As our receptionist, you will be the first point of contact for our company. Our receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Ultimately, a receptionist's duties and responsibilities are to ensure the guests are welcomed positively and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, applications, and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Order office supplies and keep inventory of stock

Update calendars and schedule meetings in conference rooms

Perform other clerical duties as needed by the team.

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. scanner and printer)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

High school diploma or GED