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State Eligibility Consultant

2 months ago

Shelbyville, United States State of Indiana Full time

About the Family & Social Services Administration: The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility. Salary Statement

: The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience. A Day in the Life:

The essential functions of this role are as follows: Review all eligibility recommendations and information provided by contract staff. Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines. Examine data matches to find inconsistent and unreported data. Approve claims referred and calculated by the Contractor. Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants. Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs. What You'll Need for Success:

Be willing to travel with reasonable accommodation. Thorough knowledge of public assistance policy, practices, and procedures. Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs. Working knowledge of computerized eligibility systems. Ability to identify problems, evaluate alternatives, and implement effective solutions. Ability to use tact and empathy in dealing with people from varied backgrounds. Ability to use discretion in dealing with all clients, and fellow employees’ personal information. Demonstrates effective interview and communication skills. Ability to be flexible and self-motivated in managing multiple priorities. Ability to work independently and as part of a team. Ability to perform basic mathematical calculations. Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities Deferred compensation 457B account (similar to 401k plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid new parent leave Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning access

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