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Customer Service Representative
3 months ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. Company information National Veterinary Associates (NVA) is a leading global pet care organization united in the love of animals and the people who love them.NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. Retail, Professional Services, Healthcare Services, Animal Health, Hospital & Health Care, Animal Care, Veterinary Services Company Specialties: Veterinary Hospital, Veterinary Jobs, Veterinarian Careers, Veterinary Practice for Sale, Veterinarian Clinic for Sale, Aquisitions, Veterinary, Veterinarian, Technician, Veterinay Practice for sale, Small Animal Hospital, Pet Resorts, Equine Hospitals, and Specialty + ER hospitals #J-18808-Ljbffr
