Guest Services Representative

4 weeks ago


Coppell, United States Four Points Sheraton DFW Airport North Full time
Description

We are looking for energetic and outgoing individuals who have a service-minded attitude and are willing to work flexible hours on weekdays, weekends and holidays. We provide excellent benefits competitive wages and on-the-job training.

Responsibilities

•Greet guests warmly and assist with check-in and check-out processes
•Ensure guest satisfaction by promptly addressing any concerns or requests during their stay
•Provide information about hotel amenities, local attractions, and dining options to enhance the guest experience
•Maintain a clean and organized lobby area to create a welcoming environment for guests
•Process reservations, cancellations, and guest payments accurately and efficiently

Qualifications

•Excellent customer service skills
•Strong communication abilities
•Experience in hotel or hospitality industry
•Ability to work flexible hours, including weekends and evenings
•US Work Authorization

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