Cash Management Officer
1 month ago
This Position Reports To: FVP - Cash Management Manager
PRIMARY ACTIVITIES AND RESPONSIBILITIES:
- Analyzes a clients' working capital management plan which may include existing banking services, supply chain management, cash receipts, accounts receivable and payable, international business, short term investments, and accounting process/systems.
- Works with largest deposit clients and works jointly with the assigned relationship manager assigned to that client.
- Designs an optimal solution utilizing knowledge of the industry, company, and regulations. Prepares multiple alternative plans where applicable, and identifies various benefits and risks for the client to consider.
- Prepares and presents solutions to the client including a clear statement of financial benefit during a sales call. Must eloquently describe, demonstrate, and sell the financial benefit of the solution beyond a simple cost structure.
- Implements the solution selected by the customer. Implementation may include the preparation of timelines, coordination between various departments, direct communication with the customer during the process (including on-site visits), and client training
- Responds to "Request for Proposal" within required time frames, assessing customers needs and recommending effective strategies.
- Develops prospects from current clients, referral leads and other sources.
- Networking or Community Involvement to build relationships and reach out to prospects
- Generate Deposits and New Customer to the Bank from Cross Sell of current book of business and Prospecting
- Reviews and understands all documentation, operations, compliance and features of the suite of Treasury Management Products and is able to apply them to a client's situation.
- Monitors customer's account for changes in activity levels or usage.
- Reviews all relationships on agreed upon schedule. Prepares updated solution recommendations as needed and justifies benefits. Presents recommendations to the client.
- Maintains regular contact with the client to assure satisfaction and proactively identify changes in the company that may lead to a review of the existing solution. Provides day to day operational support to clients.
- Complies with all BSA, AML, and other regulations.
- Records sales, customer contact, and calling activities in bank tracking system.
- Provide assistance in training Bank personnel on Cash Management topics including product features and benefits, sales tips, operational procedures, paperwork/documentation completion
- Makes in person sales calls to customer's or prospect's place of business independently or with other Bank staff
- Identifies product improvements and provides input for new product development.
- Generate revenue from the sales of products and services of cash management.
- Understand and comply with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program(s).
- Performs other duties as needed or assigned.
- Bachelor's Degree in business, finance, accounting or related field
- 5-8 years of bank cash management or corporate/public treasury management experience
- Strong knowledge of working capitol concepts
- Certified Cash Management Fundamentals preferred
- Good working knowledge of bank products with emphasis on deposit and treasury management products
- Analytical skills, including questing and client interaction
- Excellent sales skills
- Strong written and verbal communication skills
- Strong attention to detail
- Strong closing/follow-up skills
- Familiarity with Microsoft Office Suite
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