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Account Manager
2 months ago
Objective
As an Account Manager, you’ll serve as the primary contact for your customers. Your goal is to develop long-term, loyal relationships and provide top-tier landscaping services efficiently.
What You Will Be Doing
Customer Service:Provide high-quality customer service—including site walk-throughs, formal meetings, and issue resolution—that lead to 90%+ account renewals.
Sales:Grow existing accounts and earn new work to meet branch goals. This will involve proactively identifying areas of opportunity with your customers, developing accurate estimates and take-offs, supporting the Business Development team, and selling and maintaining acceptable gross margins for contracts and enhancements.
Production Communication: Exceed the needs and expectations of your customers by developing strong, collaborative partnerships with the Production Team and Branch Manager.
Administrative:Yep, some paperwork is required. You’ll be responsible for preparing sales reports, estimates, contracts, and enhancements, and accounts receivable.
Qualification You Will Need
Crystal clear communication
Positive and professional attitude
Passion for serving your customers
Problem-solving skills
Proficiency in current technology and computer applications (e.g., smartphone, tablet, Microsoft Office)
Minimum 5 years of sales experience
Minimum 5 years of experience in a horticultural-related field
2 or 4-year degree in a business-related field - Preferred
Valid driver’s license and a safe driving record
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