Front Desk Agent

4 weeks ago


Arlington, United States Donohoe Companies Full time
Residence Inn Arlington Ballston is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.

Position Summary:

Front desk agents assist with all aspects of guest services and present a positive impression of our hotel. They make room reservations, provide information and services to guests and receive payment for services.

Essential Functions:

1. Check guests in and out of the hotel according to hotel and/or brand standards.
2. Inform guests about the hotel's facilities, policies and procedures. Provide tourist information to guests.
3. Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
4. Take, modify and cancel guestroom reservations.
5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
6. Perform cashier duties, cash traveler's' checks. Post phone charges and other miscellaneous charges to guest accounts.
7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
9. Maintain cleanliness of the Front Office area.

Additional Responsibilities:

- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
- Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Skills and Abilities:

- Good communication and interpersonal skills.
- Ability to stand for extended periods of time.
- Ability to work in a fast-paced environment.
- Ability to maintain control and composure in difficult situations and exhibit good judgment.
  • Front Desk Supervisor

    10 hours ago


    Arlington, United States Hampton Inn Arlington Crystal City Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. **Responsibilities**: **QUALIFICATIONS**: - At least 2 to...

  • Front Desk Associate

    4 weeks ago


    Arlington, United States Onelife Fitness Full time

    Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills


  • Arlington, United States Courtyard Arlington Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Assoicate

    1 month ago


    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    **Job Advertisement: Front Desk Associate for Medical Office** We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff. We are currently seeking a BILINGUAL/SPANISH speaking dedicated and customer-focused Front...

  • Guest Service Agent

    2 weeks ago


    Arlington, United States Hersha Hospitality Management, LP Full time

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Position Requiremen Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail

  • Front Desk Assoicate

    1 month ago


    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    Job DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:**  We are currently seeking a...

  • Front Desk Assoicate

    4 weeks ago


    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    Job DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:** We are currently seeking a BILINGUAL/SPANISH...

  • Front Desk Clerk

    2 weeks ago


    Arlington, United States Donohoe Construction Company Full time

    ** Front Desk Clerk** **Job Category****:** Front Desk/Office **Requisition Number****:** FRONT001751 Showing 1 location **Job Details** **Description** We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. Position Summary: Front desk clerks assist with...


  • Arlington, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...


  • Arlington, Virginia, United States Loews Hotels, LLC Full time

    Front Office SupervisorLoews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort...


  • Arlington, United States lionheartkid Full time

    **Front Desk Administrator - Lake Arlington** Arlington, Texas / Academy Teachers & Support / Full Time Lionheart is a non-profit Christian organization committed to excellence in early childhood education. We are passionate about equipping kids to be world changers, and supporting working parents who need quality, affordable care and education for their...


  • Arlington, United States REMAX Full time

    Description We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday). Responsibilities Front desk operations include but are not limited to: •Answering multi-line switchboard...

  • Dental Front Desk

    7 days ago


    Arlington, United States Bloom Dental of Arlington Full time

    We need an energetic Dental front desk/insurance coordinator with positive attitude and great communication skills for our practice in Arlington. We have a clean and modern dental practice with the latest technology. We have a friendly environment and safety of our staff and patients is our top priority. The position is full time and is offered Immediately....


  • Arlington, United States Neighborhood Health Full time

    PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving health and...


  • Arlington, United States REMAX Allegiance Full time

    Job DescriptionJob DescriptionWe are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday).Compensation:$15 per hourResponsibilities:Front desk operations include but are not limited...

  • Front Office Agent

    6 days ago


    Arlington, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...

  • Front Desk Clerk

    1 month ago


    Arlington, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Front Desk ClerkLocation: Washington, DC Duties/Requirements:The candidate shall serve as the primary liaison for all incoming contacts to the Office of the Judge Advocate General Front Office.Answer incoming calls and inquiries from visitors, using the utmost discretion in screening and referring calls and visitors...


  • Arlington, United States Workforce Solutions for Tarrant Co. Full time

    Front Desk ReceptionistJob Description *Front Desk Receptionist/ Administrative Assistant* Rosa's First Quality Home Healthcare, is looking for an Administrative Assistant who can carry out day-to-day organizational tasks and facilitate efficient communication across an entire office or specific department. The Administrative Assistant will answer...


  • Arlington, United States Children's Dentistry of Arlington Full time

    Job DescriptionJob DescriptionWe are looking for a friendly and energetic employee to help at the front desk of our Dental Office.  We prefer someone with knowledge of the dental profession as well as being proficient on the computer.  Spanish is not required, but helpful.  This position is for Monday through Friday, but we finish early on Fridays.  This...


  • Arlington, United States Children's Dentistry of Arlington Full time

    Job DescriptionJob DescriptionWe are looking for a friendly and energetic employee to help at the front desk of our Dental Office. We prefer someone with knowledge of the dental profession as well as being proficient on the computer. Spanish is not required, but helpful. This position is for Monday through Friday, but we finish early on Fridays. This...