Collections Specialist
1 week ago
Job Title - Collections Specialist
Duration - 05-06 months contract with potential temp to permanent
Client Location - 100% remote position. Candidate must be in Eastern Time Zone. Preference for a candidate from State of NJ, PA, or NY
Responsible for collection of medium to complex/difficult accounts and situations.
Responsible for the research and resolution of escalated delinquent customers
Prepares justification packages to Management regarding the write-off or turn over to a collections agency for severely delinquent customers.
Prepare weekly and monthly updates and status reports of outstanding delinquencies
Prepare and mail delinquent invoices to customers monthly, as needed
Skills:
Knowledge of Billing and Collections procedures.
Knowledge of Accounts Receivable preferred.
Knowledge of State and Federal Fair Debt Collections Laws, US Bankruptcy Code, and Bankruptcy procedures and regulations.
Excellent customer service skills and the ability to manage conflict and negotiate successful outcomes
Must be able to analyze and interpret medium to high complexity documents to make sound decisions and recommendations.
Organizing, Planning and Prioritizing Work-Developing specific goals and plans to prioritize organize and accomplish work.
Proficient in time management.
Able to thrive on working in a fast paced environment, prefer managing multiple priorities within a high-energy, collaborative, fast moving environment.
Strong computer skills including all applications in Microsoft Office.
Excellent verbal and written skills.
Strong attention to detail, goal oriented.
Experience with mainframe system Oracle preferred
Typically requires 3-5 years of high volume Commercial Collections experience
Business to Business Collections experience.
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