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Receptionist

4 months ago

Lake Worth Beach, United States Eastern Metal Supply Full time
JOB DESCRIPTION

Eastern Metal Supply, Inc

Purpose of Position: Under general supervision, operate a telephone console to service incoming calls and provide general information to callers.

Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:
  • Operate multi-line switchboard in order to transfer and answer incoming calls.
  • Answer and direct phone calls in a polite and friendly manner
  • Determine intent of caller and make appropriate connection.
  • Sort and distribute incoming mail.
  • Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
  • Collect cash payments from will- call customers and give correct change if due.
  • Verify and post payments to appropriate account; issue receipts; log payments; file paperwork; fill out credit card authorization forms; scan copies to appropriate departments.
  • Train new receptionist in performance of job duties
  • Other duties may be assigned to meet business needs.
Qualifications:
  • High School diploma or equivalent
  • Ability to calculate numbers, correct entries, and post to records.
  • Professional customer service techniques
  • Strong verbal and written communication skills
  • Punctual with strong attendance history
  • Must be able to work in a busy environment.
Benefits for working at EMS:
  • Competitive salary
  • Medical, Dental, and Vision Insurance
  • Company paid life insurance, AD&D, and Long-Term Disability Insurance
  • Flexible Spending Account
  • 401K with company matching.
  • PTO
  • Paid holidays including birthday bonus.
  • Tuition Assistance
  • Employee Referral Bonus
  • Company discount programs

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

WE ARE A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER