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Shipping and Customer Relations Lead
4 months ago
Shipping and Customer Relations Lead page is loaded Shipping and Customer Relations Lead Apply locations Fremont, CA - 46401 Landing Pkwy time type Full time posted on Posted 2 Days Ago job requisition id R10045052 Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.Balazs Nanoanalysis is a contract analytical laboratory owned by Air Liquide Electronics is world-wide leader in supplying gases, specialty chemicals and services to a wide variety of industries. Balazs Nanoanalysis operates analytical labs around the world serving both internal and external clients. We support clients in a wide array of industries including semiconductor, biotechnology, aerospace/defense industry, solar, energy storage, automotive and many others. Our highly-skilled chemists assist other scientists and engineers from companies in these fields to support a wide array of activities such as quality assurance, contamination studies, R&D and failure analysis.How will you CONTRIBUTE and GROW? The Shipping and Customer Relations Lead will be a hybrid role working in both the Balazs Fremont Shipping and Receiving Area and Customer Service Areas. This position will be the lead for the shipping and receiving team and support the Customer Service team in various areas.Job ResponsibilitiesFollow all safety requirements set forth by Air LiquideLeads the Shipping and Receiving Area to help achieve the goals and KPIs set forth by the departmentEngages with customers, drivers and vendors in a timely fashion and with a positive attitudeRespond to emails in a professional and timely mannerEstablishes and maintains strong working relationships with laboratory management, technical support, and salesGenerates work order numbers for all incoming samples using the laboratory information management system (LIMS)Assists with documentation required by the customer (Questionnaires, Supplier Forms, etc.)Delivers samples and supplies to each department in a timely mannerAssist overflow in the customer service department with quote generation and other customer relations activitiesEnsures shipping/receiving area participates in 6S to maintain a cleaned and organized manner at all timesEnsures sample kits, clients samples, and other shipments are completed properly and in a timely mannerMaintains customs documents and compliance items related to international shipmentsIdentify and resolve shipping or receiving discrepancies as they ariseAssists with unloading trucks when necessaryMove materials in and out of the warehouse and work areas as requiredReceives incoming shipments and logs them into an internal tracking systemWorks with brokers to ensure sample receipts proceed uninterruptedUpdates sample hold shelf tracking sheet dailyTrack S/R supply inventory and update management, or designated personnel, when items need to be orderedIdentify and resolve shipping or receiving discrepancies as they arise_____________________ Are you a MATCH? RequirementsHigh School degree or equivalentAssociates degree preferredAbility to use computer software, including but not limited to Google Workspace apps and Microsoft Office Suite.Must be able to lift 50 lbs with the help of coworkersMust be able to climb laddersPrevious shipping/receiving experience supporting an analytical laboratory, preferredDOT and IATA certification, preferredForklift experience and certification, preferredThe hourly rate range for this position in California is $32.00 to $36.00Benefits offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.For more information you can go to Air Liquide Benefit OfferingsThe candidate must have valid unrestricted employment authorization in the U.S. and must not require visa sponsorship now or in the future.Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.About Us A world leader in gases, technologies and services for Industry and Health.Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.Join us for a stimulating experience: youll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.Discover what your professional journey at Air Liquide couldbe here #J-18808-Ljbffr
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