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Lead Care Coordinator
2 months ago
Job DetailsJob Location6043 Hollywood Blvd. - Hollywood, CASalary Range$25.12 - $30.11 HourlyDescriptionAt Saban we believe in the employee experience, and know you are the heart of our business Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.Benefits and Perks:Free Medical coverage options We cover all out of pocket expensesChiropractor/Acupuncture covered at 100% in-networkHMO and PPO Dental coverage optionsVisionQuarterly Incentive Bonus Program403(b) retirement plans with employer matchingGenerous paid time off including 1-Week Holiday closure for Christmas & New YearsCompetitive Wages & Annual Merit IncreaseSchedule: Four, 10hr days/wk. One day remoteDuties and Responsibilities:Leads and provides training, coaching and ongoing support to Care Coordination team members.Leads the performance of Health Risk Assessment and initiates plans for eliminating social determinants of health identified in the clinically based assessments. Leads staff who provide medical coordination assistance for patients referred to/from providers, Care Managers, and from any other provider.Schedule medical and specialty appointments. Provide reminder phone calls for appointments and/or follow-up calls post appointment, as needed.Participates in Patient-Centered team meetings aimed at improving patient outcomes or operational processes.Lead clinical cross care team meeting with Providers and Care Managers to identify clinically based priorities, tasks, and interventions. Maintains timely and appropriate documentation on patient interactions in the EHR, EPIC.Provide important updates to the primary care provider and Care Managers regarding patient progress towards clinically based self-care management as needed.Provide culturally appropriate support and information for patients and their families through follow-up phone calls and make reminder calls as needed, as needed.Assist patients with adherence to existing clinical self-management goals or development of new goals, as needed.Works with each patient closely to ensure they are meeting the goals set for in their care management plans, as needed.Leads coordination of continuity of patient care with internal and external healthcare organizations and facilities, coordinates information and care requirements with other care providers.Ensures staff provide timely follow-up with provider post hospitalization/emergency room visit; retrieve discharge summaries and copies of medical records.Ensures staff provide home and facility visits, if necessary, to ensure patients are following their plan of care.Leads maintenance and dissemination of the chronic care model to all appropriate Clinic staff.Pursues new and more efficient ways to provide excellent patient and staff experiences.Serves as liaison between frontline clinic staff and clinicians or other appropriate clinic staff.Performs population management activities as assigned.Position Requirements:Bachelor's or Associate degree in health or social services or at least 4 years of experience in a clinical setting.Proficient computer skills, including Microsoft Office (specifically Word and Excel).Knowledge of EPIC required and ability to enter data.Self-disciplined, energetic, passionate, and innovative. Demonstrates ability and desire to relate to and work with people of all ages, social and ethnic backgrounds and to convey a sense of confidence and trust to all patients.Highly organized and well-developed oral and written communication skillsAble to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.Ability to assist in the facilitation and coordination of patient care plans.Background in health education and experience is preferred.Covid-19 vaccination required as a condition of employment as required by State law. Medical and religious exemptions may apply.About Us:The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.Saban Community Clinic values the diversity of the people it hires and serves. Diversity at Saban means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability.Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives