Guest Services Associate

2 months ago

Anaheim, United States ZMC Hotels Full time
Benefits:
  • Employee discounts
  • Flexible schedule
  • Training & development
Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

The shifts for this position can vary from 6am-2pm, 12pm-5pm, and 5pm-10am.

Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company


Compensation: $15.00 - $17.00 per hour

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

  • Guest Services Associate

    1 month ago

    Anaheim, California, United States Wyndham Destinations Full time

    Unlock Your Potential as a Guest Services AssociateAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.Key...

  • Guest Services Associate

    2 weeks ago

    Anaheim, California, United States Wyndham Destinations Full time

    Unlock the Magic of HospitalityAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.Key...

  • Guest Services Associate

    1 week ago

    Anaheim, California, United States Wyndham Destinations Full time

    Transforming Vacations into Unforgettable ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Services Associate, you'll play a vital role in delivering exceptional experiences for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around...

  • Guest Service Associate I

    1 week ago

    Anaheim, California, United States Wyndham Destinations Full time

    We're Looking for a Hospitality Superstar!At Wyndham Destinations, we're passionate about delivering exceptional vacation experiences for our guests. As a Guest Service Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an amazing stay.Key...

  • Guest Service Associate I

    1 week ago

    Anaheim, California, United States Travel + Leisure Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Service Associate at Travel + Leisure Co., you will play a vital role in creating unforgettable vacation memories for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around the world. You will be responsible for guiding guests through...

  • Guest Service Associate I

    4 days ago

    Anaheim, California, United States Wyndham Destinations Full time

    We Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. Our team of over 19,000 associates work together to make this happen at more than 270 vacation club resort locations across the globe.How You'll Shine:As a Guest Services Associate, you will play a vital role in...

  • Guest Services Rep Part

    4 weeks ago

    Anaheim, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...

  • Guest Service Support Expert

    2 months ago

    Anaheim, United States Marriott International, Inc Full time

    Additional Information Pay: $19.90/hourJob Number 24151748Job Category Food and Beverage & CulinaryLocation JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the...

  • Guest Service Support Expert

    2 months ago

    Anaheim, United States Marriott Full time

    Additional Information Pay: $19.90/hour Job Number 24151748 Job Category Food and Beverage & Culinary Location JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on...

  • Guest Service Support Expert

    2 weeks ago

    Anaheim, United States Marriott Full time

    Additional Information Pay: $19.90/hour Job Number 24151748 Job Category Food and Beverage & Culinary Location JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that...

  • Guest Service Support Expert

    3 weeks ago

    Anaheim, United States Marriott International Inc Full time

    Additional Information Pay: $19.90/hour Job Number 24179826 Job Category Food and Beverage & Culinary Location JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on...

  • Guest Service Support Expert

    2 months ago

    Anaheim, United States Marriott International Inc Full time

    Additional Information Pay: $19.90/hour Job Number 24151748 Job Category Food and Beverage & Culinary Location JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on...

  • Guest Service Support Expert

    3 weeks ago

    Anaheim, United States Marriott International, Inc Full time

    Additional Information Pay: $19.90/hourJob Number 24179826Job Category Food and Beverage & CulinaryLocation JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the...

  • Guest Service Support Expert

    3 weeks ago

    Anaheim, United States Marriott International, Inc Full time

    Additional Information Pay: $19.90/hourJob Number 24179826Job Category Food and Beverage & CulinaryLocation JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the...

  • Guest Service Support Expert

    2 months ago

    Anaheim, United States Marriott International, Inc Full time

    Additional Information Pay: $19.90/hourJob Number 24151748Job Category Food and Beverage & CulinaryLocation JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the...

  • Guest Service Representative

    2 weeks ago

    Anaheim, California, United States Holiday Inn & Suites Anaheim Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Holiday Inn & Suites Anaheim. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to...

  • Guest Service Agent

    4 weeks ago

    Anaheim, California, United States Holiday Inn & Suites Anaheim Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a Guest Service Agent to join our team at the Holiday Inn & Suites Anaheim. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...

  • Guest Services Representative

    1 month ago

    Anaheim, California, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're committed to providing exceptional guest experiences. As a Guest Services Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Assist guests with all inquiries and requests in a timely and professional mannerProcess...

  • Guest Service Representative

    3 weeks ago

    Anaheim, United States Sonesta International Hotels Full time

    Job Title: Guest Service AgentAt Sonesta International Hotels, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register guests,...

  • Guest Service Agent

    4 weeks ago

    Anaheim, California, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Service Agent is responsible for providing exceptional customer service to all guests during their stay at the La Quinta by Wyndham Anaheim location in Anaheim, California. This role involves handling guest inquiries, resolving issues, and ensuring a positive experience for all guests.Key ResponsibilitiesProvide attentive and courteous...