Care Coordinator for Award Winning Home Care Company

Join our dynamic team as a Full-Time Care Coordinator at Right at Home, where you'll play a pivotal role in transforming the Home Care landscape in Central Arkansas This onsite position allows you to engage directly with clients and their families, ensuring exceptional care and communication. You will be at the forefront of amazing work, navigating and coordinating the various elements of our services.Your problem-solving skills will shine as you tailor care plans that truly make a difference in the lives of those you serve. With a competitive pay range, we value your contributions and commitment to our empathetic, customer-focused culture. You can get great benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Take the leap and apply today to embark on a fulfilling career in Home Care where your expertise can change livesRight at Home Little Rock Metro: What drives usRight at Home is a leading in-home care company that has been selected as 2024 Provider of Choice, Employer of Choice, Leader in Experience Award winners by Home Care Pulse along with being certified as a Great Place To Work. We are proud of our incredible team and highly trained caregivers, who provide world class service to seniors and adults with disabilities in our community.What does a Care Coordinator do?As a new Care Coordinator at Right at Home, your day-to-day expectations will be both dynamic and fulfilling. Engaging with clients and their families will be a key focus, where you'll utilize your social work skills to build trust and communicate effectively. Your role also involves problem-solving as you address any unique challenges that may arise in client care.You'll participate in team meetings to share insights and strategies, fostering a collaborative environment. Expect to grow in an energetic and forward-thinking culture that values your contributions to our clients' well-being and quality of lifeDoes this sound like you?To thrive as a Care Coordinator at Right at Home Little Rock Metro, you will need a unique blend of skills and tools to ensure success in the Home Care industry. First and foremost, strong communication skills are essential; you'll be interacting with clients, families, care partners, and referral sources daily. Your ability to convey information clearly and empathetically will make extraordinary client experiences possible. Proficiency with software tools to maintain the client care plan is crucial. This will include tracking client progress, updating care needs, and coordinating support services.Problem-solving skills are vital, enabling you to navigate any challenges that arise in client care effectively. Additionally, an understanding of social work principles will enhance your ability to assess client needs and implement impactful solutions. Embrace this opportunity to leverage your skills in a customer-focused atmosphere that drives positive outcomes for clientsMake your moveSo, what do you think? If this sounds like the right position for you, go ahead and apply. ThanksBackground Check:A background check will be conducted on all employees and, where appropriate, may consist of prior employment verification, professional reference checks, education confirmation, credit checks, driving record, criminal record, child and adult abuse registries, child and adult protective services, and state licensing bureaus. Background checks will occur during pre-employment as part of the hiring process and may occur on a regular basis annually. Right at Home reserves the right to also conduct background checks at other times during your employment.Providers licensed with the Arkansas Department of Health must maintain evidence of criminal history records checks completed on all operators, applicants for employment, and employees. Providers are also subject to DHS certification requirements for registry records checks and reporting.Each service provider shall maintain on file, subject to inspection by the Arkansas Crime Information Center, the Identification Bureau of the Department of Arkansas State Police, or the licensing or certifying agency evidence that criminal history records checks have been completed on all operators, applicants for employment, and employees of the service provider.A federal criminal history check must also be completed if the applicant or employee has not continuously lived in the State of Arkansas for the past five years. The agency will be responsible for verification of this information. Examples of evidence that can be used to verify the above may include, but is not limited to, employment records, payroll check stubs, tax records, rent/house payment records, utility bills, school records, etc.A service provider shall inform employees that continued employment is contingent on the satisfactory results of criminal history records checks and shall conduct periodic criminal history records checks on all employees no less than one (1) time every five (5) years.If the licensing or certifying agency determines that an applicant or employee is disqualified from employment based on the criminal history of the applicant or employee, the service provider shall deny employment to the applicant or shall terminate the employment of the employee.If the licensing or certifying agency issues a determination that an applicant or employee is not disqualified from employment or if there is no criminal history on an applicant or employee, the service provider may employ the applicant or continue the employment of the employee.Completed applications for criminal history records checks and fingerprints are submitted by the agency to the Arkansas State Police and Federal Bureau of Investigation (if applicable).Right at Home will pay for these background checks as long as it clears, and the employee remains employed for the company for a minimum of 90 days. If the employee does not pass the background check (at any time), the employee quits at will or is terminated within 90 days of employment or if employee does not give a proper 2-week notice at end of employment, the employee will be responsible for the fee. The fee will be deducted from employee's final paycheck or debited from account on record. We do adhere to the federal and state Department of Labor standards; a final paycheck will not fall below minimum wage.Drug Free Workplace:It is the belief of Right at Home that drug-free workplace programs help improve workplace safety and the health of employees. These programs also play an important role in fostering safer and drug-free families, schools, and communities across the U.S. As such, any use, possession, transfer, or sale of illegal drugs by employees while on Company and/or client premises, while performing work for or on behalf of the Company, and/or any off-the job use, activities, or convictions relating to such illegal drug use or activity is strictly prohibited.Off-the-job illegal drug use or activities adversely affects the Company in many ways, including but not limited to unsatisfactory job performance and/or attendance; risking the safety of the employee, fellow employees and/or the Company's clients; and/or risking damage to Company business or Company/client property.This policy does not prohibit the use of legally prescribed medication and over-the-counter drugs where the employee is following substances obtained legally and are used in accordance with the related prescription and/or directions. The employee is allowed to continue work under such condition that the employee's job performance is not significantly and/or detrimentally affected by the legally obtained drug AND the employee does not pose a threat to his/her own safety or health or that of other employees or clients. In such cases where a danger exists or the employee's job performance is affected as described, the employee may be required to comply with appropriate action as determined by the Company.Right at Home is committed to operating and maintaining a drug-free workplace. Some of our client facilities require pre-employment and/or random drug testing. We will require our employees to comply with all facility policies and procedures, as well as state and federal laws regarding drug testing. Right at Home reserves the right to randomly drug test employees. Any employee who is found to be in violation will be subject to disciplinary action up to or including termination. When Right at Home requests a random drug test, an employee has 4 hours to report to the office or testing facility (whichever Right at Home chooses) for test.We reserve the right to test any employee for the use of illegal drugs or alcohol. Such a test may be conducted through urinalysis, blood tests, or other tests to determine the presence of illegal substances as noted above.Such a test may be conducted under the following circumstances:Pre-employment drug test as a condition of an offer of employmentDrug and alcohol test after an accident where an employee has been involved in a work-related accident that requires medical attention or results in property damage to the employer or clientDrug and alcohol test where a manager has a reasonable suspicion (through observation of physical symptoms, erratic behavior, or report of policy violation) that an employee is impaired while on the jobDrug testing randomly as part of the Company's ongoing efforts to ensure a drug-free workplaceIn compliance with client facilities policies and procedures For pre-employment and random testing, the employee is expected to submit to a test as requested by the Company. Where an accident has occurred or upon reasonable suspicion, the employee may be driven to a certified lab, at the Company's expense, for the test. Results of drug and alcohol tests will be kept confidential and will not be released, except as required by law or to the employee upon request. Only those with a need to know the information for reasons connected with their employment will have access to the test results.Employee's positive test result showing the usage of drugs or alcohol or being under the influence will be given the opportunity to explain the positive test result. Any applicant with a positive test result can have their offer of employment rescinded. Employees with a positive test result will be subject to discipline up to and including termination.Applicants or employees who refuse to submit to a requested drug or alcohol test, tamper with a test result or refuse to cooperate with investigations of policy violations, will be subjected to corrective action including rescinding of the offer of employment or immediate termination.Right at Home will pay for this drug test as long as the employee passes the test, and the employee remains employed for the company for a minimum of 90 days. If the employee does not pass the drug test (at any time), employee quits at will or is terminated within 90 days of employment or employee does not give proper 2-week notice, the employee will be responsible for testing fee.