Solutions Engineer

2 weeks ago

Warrendale, United States FAAC Group Full time

FAAC Technologies is a world leader in access automation, parking and access control, including 32 sales companies, more than 2.500 employees worldwide and 18 manufacturing plants.

HUB Parking Technology is the Business Unit of FAAC Technologies that develops, manufactures, installs, and provides after-sales services for HUB Parking Access and Revenue Control Systems. We aim to meet every market expectation by offering a wide range of solutions from one of our three Parking Systems Brands.

**MUST HAVE CUSTOMER-FACING PARKING EXPERIENCE**

Responsibilities:

Attend on-site survey walks as needed for the purpose of confirming system configuration and capability based on conditions found. Assist the Sales Team as an industry and system expert, to answer and explain to customers the benefit of using TIBA or HUB systems. Manage System Requirement expectations to the customer in collaboration with the Project Management team. Engage with strategic projects until final sign off is obtained. Review and comment on system capability of technical documents required by RFP’s, RFI’s and customer inquiries. Work with the R&D, Training, Marketing and Operations teams to become system and content expert for the purpose of providing high-level, technical expertise and support for solutions to end-user customers by using a consultative approach. Respond to and complete Sales Requests and inquiries in a timely manner based on assignments by your manager. Support the sales team efforts by providing solutions and technical expertise and workflow assessment to end-user customers. Demonstrate a strong commitment to excellence, persistence and overcoming obstacles. Demonstrate initiative with the ability to seek out relevant information along with operating with a sense of urgency.

Benefits:

Medical, Dental, Vision, and Life Insurance 401k Benefits (with a company match after 1st year) Paid Time Off (3 weeks earned in 1st year) Voluntary: Additional Life Insurance, AFLAC Accident and/or Critical Insurance and Legal/ID Shield, Discounted Tickets Program State of the art facilities, delivery centers and worldwide partners. Awesome co-workers and business partners

What we offer you:

HUB Parking Technology delivers the flexibility, professional expertise and close personal service of a local company, together with all the capabilities, network and strength of a global player. Through its local subsidiaries and distributors, it is represented in North & South America, Europe, Africa, the Middle East, Asia and Australia. Over the years, the company has constantly innovated to develop state-of-the-art systems that make parking efficient for users as well as profitable and easy to manage for operators. In the meantime, HUB Parking Technology has remained keenly focused on enhancing its technology differentiation and delivering integrated, value-added solutions. Learn more about us at www.hubparking.com

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