Quality Manager

2 weeks ago

Memphis, United States MB&A Full time

A BRIEF OVERVIEW

The Site Quality Manager assures compliance and progress towards the established goals of the organization as the quality department head by developing and enforcing quality standards and good business practices. They communicate and ensure customer expectations and regulation requirements are met. The Site Quality Manager reports to the business unit Quality Director.

WHAT YOU WILL DO

Work positively and enthusiastically to promote a quality culture and engage the organization.

Be a coach to your team, and develop the organization's strength through empowering the team, and driving curiosity and resilience.

Act as a leader within the business, both in developing and delivering Quality objectives, but also acting as business partner in delivering wider business goals.

Use your knowledge of regulated industry to drive a mindset of delivering compliance, whilst ensuring that this is achieved through building a depth of understanding throughout the organization, and working cross-functionally to ensure compliance is well understood and responsibilities are clear.

Engender a quality culture throughout the business, holding regular briefings with employees to champion the quality cause continually.

Be an advocate of Lean Manufacturing and use this mindset to work alongside leadership to plan and develop the activities and priorities to develop a Quality System which is compliant, yet agile

Promote and coach, ‘’quality at the source’’ and understand the role of variation reduction and process capability in driving quality performance

Develop the organizational competence in Problem Solving methodology and be competent in coaching Problem Solving

Ensure the organization develops a data analysis framework and systems which supports efficient reporting, decision making and supports prioritization.

Lead Environmental Compliance and Employee Health and Safety at the site, however you will partner with the Plant Manager and HR Manager in delivering excellence in this area, whilst being supported by an EHS Lead. You should expect to engage the full organization in this area of collective responsibility.

Lead and develop team members following the company’s approach to select, manage, and develop our best team. Ensure the growth of our positive business culture through behaviors that align with our core values and leadership competencies.

Ensure team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting, and evaluating training effectiveness.

Assists in the Non-conformance and Corrective and Preventive Action (CAPA) processes to ensure timely responses to quality issues

Provides daily quality decisions and direction on product-related issues

Interface with customers regarding quality concerns topics that include, but are not limited to metrology, inspection techniques, quality paperwork/certifications, and performance scorecards

Conceive, present, and lead continuous improvement projects related to Quality Control and Document Control

Track and trend internal and external quality metrics to proactively solve problems

Participate in internal and/or external audits to ensure compliance to procedures and regulatory requirements

Utilize companyglobal processes to meet Key Performance Indicators (KPIs) for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD), and facility financial objectives

Participate in regular RPN reduction activities linked to the PFMEA process to proactively prevent quality or manufacturing-related problems

Lead change efforts to improve internal rework and scrap to improve KPI Metrics

Requirements EDUCATION QUALIFICATIONS

Bachelor (Required)

Master (Preferred)

EXPERIENCE QUALIFICATIONS

5+ Years of Experience in Quality (Required)

5+ Years of Experience in a Leadership Role (Required)

2+ Years of Experience in a Leadership Position in a Manufacturing Environment (Preferred)

8+ Years of experience in Quality (Preferred)

5+ Years of Experience with Quality Systems in a Highly Regulated Industry (i.e. Medical Devices, Aerospace, Pharmaceutical, Food, or Nuclear) (Preferred)

LICENSES AND CERTIFICATIONS

Certified Manager of Quality/Organizational Excellence (CMQ/OE) - American Society for Quality (ASQ) (Preferred)

KNOWLEDGE & SKILLS THAT ENABLE SUCCESS

Accuracy and Attention to Detail - Extensive Experience

Change Leadership - Extensive Experience

Communication - Working Experience

Customer Communication - Working Experience

Computer Knowledge - Working Experience

Data Analysis Tools - Extensive Experience

Decision-Making and Critical Thinking - Working Experience

Inspection Knowledge - Extensive Experience

Manufacturing Industry - Working Experience

Organization - Working Experience

Power BI - Basic Knowledge

Standard Operating Procedures - Extensive Experience

Leadership - Working Experience

Problem Solving - Working Experience

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

ADDITIONAL REQUIREMENTS

Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements

Candidates must be able to provide proof of eligibility to work in the United States through eVerify

EOE, including disability/vets

Benefits WHAT WE OFFER

Opportunity to work in a growing company

Ability to help people live a longer, more active life

Comprehensive benefit package

Ability to work in an organization that values integrity, teamwork, and results.

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