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Assistant Branch Manager

4 months ago

McDonough, United States A.N. Deringer Full time

** Assistant Branch Manager**

**Job Category****:** Brokerage **Requisition Number****:** ASSIS001546 Showing 1 location **Job Details**

**Description**

We are looking for an Assistant Branch Manager-LCB in our Atlanta area Customs Brokerage office. This position is a key role with various tasks, responsible for the effective supervision and delegation of work. As an Assistant Manager, must have expertise of import, transportation, logistics, and customs brokerage. A passion to support clients and ability to motivate colleagues thus ensuring the timely completion of all branch work and effective customer service. This role requires a current Customs Brokerage License or extensive experience working as a customs brokerage professional.

As Assistant Branch Manager, you will help develop and motivate a team environment, providing support to direct reports to optimize employee performance and professional growth. Fostering our culture of determination, innovation, and value.

This role:

* Actively pursues new sales leads for our various services while maintaining current clients.

* Provides guidance and supervision for the daily operation of the employees.

* Monitors work flow and accurate completion of daily operations such as customer correspondence, handling claims, processing post entry work, maintaining logs, handling collections and resolving customer problems. Completes projects as assigned.

* Manages the responsibilities of office employees, reviews progress, answers questions and resolves technical problems.

* Advances effective strategies to makes adjustments in personnel and assignments to meet deadlines. This includes monitoring and visiting employees on all shifts.

* Conducts regular audit reviews to ensure that procedures and paper flow is being followed. Sending information timely to manager or other designated persons.

* Stays current on industry changes and company policy and procedure changes. Keeps employees up-to-date on all of these changes.

* Performs additional duties as assigned by management.

* Minimum five years of experience in the industry or equivalent combination of education and experience. Two years of supervisory experience required.

* U.S. Customs Brokerage license (LCB) is required for this role. Willingness to sign a non-compete/non-disclosure agreement.

**All Deringer employees should be fully committed to the Core Values:**

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

**In addition, the following competencies are specific to this position:**

**Business Acumen** Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

**Ethics** Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

**Innovation** Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

**Judgment** Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

**Managing People** Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities; makes self available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.

**Oral Communication** Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; excellent public speaking and presentation skills.

**Planning/Organizing** Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

**Professionalism** Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

**Strategic Thinking** Develops strategies to achieve organizational goals; understands

organizations strengths and weaknesses; analyzes competition; adapts strategy to changing conditions.

**Visionary Leadership** Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Predominately sedentary light office position with high frequency of keyboarding/computer work required (67% - 100% of the workday).

The employee is required to regularly use hands and fingers; talk and hear.

The employee is occasionally required to walk.

Specific vision abilities required by this job include close vision and the ability to focus.

Must be able to lift parcels/boxes up to 40 lbs.

The employee usually works in a quiet environment.

The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Team Player****:** Works well as a member of a group

**Functional Expert****:** Considered a thought leader on a subject

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Leader****:** Inspires teammates to follow them

**:**

**Motivations**

**Preferred**

**Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**Goal Completion****:** Inspired to perform well by the completion of tasks

**:**

**Education**

**Experience**

**Required**

Five years experience in the industry or equivalent combination of education and experience.

Two years Supervisory Experience

**Licenses & Certifications**