Service Sales Account Executive
4 weeks ago
Convergint South Florida is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Executive to join our amazing culture As a Service Account Executive, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home. You want to grow with us and deliver results as an exceptional Service Sales Account Executive. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you’ll do with “Our Training and Your Experience”
Convergint's greatest strength is our people Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Provide New Project Customer Support Plans (CSP’s) service agreements on security systems- work with Account Executives to know what is in the sales funnel and build CSP’s to add on to system project proposals.
Team with other system account executives to be an extension of our service team and strategize to grow the business together working as a team.
Existing Project Customers - identify install project customers that did not buy CSP upfront.
Expanded CSP Services - use existing CSP relationships to sell in other services; example, sell a system upgrade and team up with an account executive for a lead you developed. We believe in a teaming approach to leverage the team’s expertise.
Work with your sales & service manager to establish a go to market business plan and identify new target customers to grow your business.
Executes high level prospecting activity with new and existing customer base.
Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction.
Participate in industry networking associations to build your brand and build new relationships for new business.
Willingness to dig in to understand customers pain points / opportunities and deliver solutions to help our customers protect their property, their systems and their employees.
Articulates the value Convergint brings and of a recurring service agreement.
Performs other duties and responsibilities
Work with security product manufacturer partners to have a high level understanding of the systems we provide to assist in growing your technology knowledge.
What You’ll Need
Solid sales skills and ability to uncover effective customer solutions
Solid teamwork skills
A winning attitude and willingness to succeed
Shows initiative – engages in proactive behavior and looks for opportunities
Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
Basic Microsoft Outlook, Project, Excel, Word and Power Point skills
Basic knowledge and understanding of IT networking principles
Company Benefits And Perks Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan
Corporate Social Responsibility Day
And much more…
Requirements Education: High School/GED or equivalent experiencePreferred Experience: (but not required):
1 year high level prospecting account development, sales or equivalent
1 year engineering or field services
Experience in 1 or more of the following industries preferred: electronic security (CCTV, Access Control) fire alarm & life safety, Cyber Security and/or building automation
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
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