Credit Bureau Reporting Coordinator
4 weeks ago
Overview:
The position is responsible for maintaining accurate bureau reporting with in Mortgage banking, communication with mortgage loan borrowers and reporting agencies responding to customer inquiries maintaining required records of complaints and resolutions.
Responsibilities:
Timely response reviewing, researching, correcting, reporting and monitoring of consumer credit disputes
Communication or responding with customers written or verbal in a professional manor maintaining integrity and reputation
Recommend implements and maintains the Mortgage loan FCRA/FACT Act Compliance program and revises as necessary. Maintains regulatory notices to borrowers with in the loss mitigation default area
Develops procedures for the monitoring of consumer credit dispute activity and assists with identifying technology solution enhancements as needed for compliance with the FCRA/FACT Act regulations
Perform additional duties as assigned.
Qualifications:
Minimum of 3 years of mortgage banking experience
Legal or regulatory environment knowledge
Credit Bureaus/Interpretation responding to consumer inquiries through E-Oscar, phone or written request
Basic Accounting knowledge
Mortgage Servicing or Consumer Lending operation
Computer skills (word processing, spreadsheets)
Strong oral and written communication skills
Interpersonal skills
Detail oriented, accurate, and organized
Self-motivated
Multi-task oriented
Degree in a business-related field preferred
Experience in Credit or Mortgage Operations Department preferred
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