Member Service Associate

7 months ago


Manchester, United States St. Mary's Bank Full time

WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK?At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people." St. Mary's is a cooperative financial institution, which means that our success, depends on the success of our members. As a solid, stable financial institution with over a century of success, we have created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.THE BEST JOBS ENRICH YOUR LIFE WITH MUCH MORE THAN JUST MONEYSt. Mary's Bank offers its employees highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding. At St. Mary's:You have the opportunity to do what you do best everydayYour opinions countYour fellow employees are committed to qualityYour job is importantYou are directly connected to the company's missionYou will have opportunities to learn and growYou have an opportunity- and a duty- to serve your community through volunteerismWhile demonstrating Organizational Excellence, you will be responsible for the following outcomes:Provide best in market service to the membershipOffer products, services and financial solutions to the membershipMeet cross-sell, deposit and loan production goalsAccurately process deposit and loan accounts for the membershipREQUIREMENTSMinimum of Associates degree, desiredOne year experience as a customer service representative with a financial institutionProven track record in loan origination, sales and member serviceKnowledge of financial deposit and loan productsProven ability to prioritize tasks, demonstrate time management, apply analytical/problem solving skillsExcellent written and verbal communication skills requiredPresent a professional image to the member and the communityComputer experience required with knowledge of Microsoft OfficeAbility to take on varied assignments and work flexible schedule, including Saturdays



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