Enterprise Account Manager

3 weeks ago

Watertown, United States Allego Full time

How you'll make a difference:

Allego is seeking a Senior Account Manager who will work with our largest and most complex enterprise accounts. As a Senior Account Manager at Allego, you'll define, develop and implement customer strategies and management plans that expand the customer's usage of the Allego platform and create customer evangelists of Allego among their Sales and Enablement leadership. Through your partnership with our customers, you'll help transform the way ideas are shared and learning happens. By acting as a trusted advisor, you will provide consultation, expertise, thought leadership, and responsiveness that creates a differentiated buying experience for Allego prospects and customers. Your contributions will help drive business and revenue growth and accelerate customer expansion.

The compensation package includes an uncapped commission structure. You will be integral to Allego's success through:

Responsibilities:

  • Driving weekly activity of sales calls to major accounts at all levels of the customer organization
  • Ensuring predictable renewal of existing contracts and expand existing license footprint
  • Increasing customer usage and dependency by extending our platform to new business areas
  • Driving organic expansion through up-selling/cross-selling existing customers
  • Working with management and AM team members on territory planning and execution plans
  • Accurately managing an ongoing sales pipeline and forecasting process
  • Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
  • Working closely with the Services team to develop overall customer success strategy
Requirements

The ideal candidate will have:
  • 5+ years account management experience for a SaaS technology company
  • Articulation of clear tactical plans for driving performance against strategy
  • Emotional intelligence and a natural curiosity to solve problems
  • Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
  • Proven experience driving territory growth through up-selling existing customers
  • Excellent communication skills in writing, speaking, and listening
  • Ability to meet deadlines and simultaneously manage multiple priorities
  • Experience with Salesforce.com and related tools
  • Solid understanding of social media tools and sales aids like LinkedIn Navigator and Discover.org
  • Willingness to travel domestic and internationally, up to 40% and support a customer base across multiple time zones
Nice to have:
  • Industry knowledge of our key markets (financial services, healthcare, technology, insurance)
  • Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies
Culture and values:

Our core values, better known as Allego's Operating Principles, are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers and with each other. Take a look here

Benefits

Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full time new hires are eligible for most benefits on the first day of employment:
  • Medical/dental/vision
  • Unlimited vacation
  • Paid parental leave
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • 401(k) with matching
  • Short & long term disability, AD&D, life insurance

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