Front Desk Agent

4 weeks ago

Beach, United States Marriott Vacations Worldwide Full time

Hourly Rate: $17.50

Shift: 1st - from 7am to 3:30pm; 2nd - from 3pm - 11:30pm; 3rd (Overnight) from 11:30pm to 7:30am; must be available to work weekends and holidays.

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • *Benefit Eligibility will vary by position
Site Specific Perks
  • Free on-site parking
  • Work shoe credit through Shoes for Crews twice a year
  • Monthly and/or quarterly team lunches
  • Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
As a Guest Services Agent, a typical day will include:
  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
  • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
  • Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
  • Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
  • Answers telephone calls and routes calls to the proper department as applicable.
  • May be asked to assist with bellman and runner duties depending on facility or location.


Guest Experience and Company Standards
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.


To Become a Guest Services Agent at MVW:
  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
  • Specific job duties may differ by property, size of team, or facility.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Front Desk Agent

    2 months ago

    Virginia Beach, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    * / * / * Front Desk Agent HIRING NOW! MULTIPLE OPENINGS! $12/hr Job Summary: VSA is looking hire exceptional talent to become a part of an exceptional team! The Full-time and Part-time Front Desk Agents provide service to customers, answers inquiries pertaining to the hotel, registration of guests and travel directions. The Front Desk Agent is responsible...

  • Front Desk Agent

    4 months ago

    Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16

    The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....

  • Front Desk Agent

    1 week ago

    Palm Beach, United States Tideline Palm Beach Ocean Resort & Spa Full time

    Full job description Front Desk Agent: The front desk agent is a key part in the overall success. As a front desk representative, you will be the first point of contact with guests and handle all stages of the guest stay therefore it is important the individual posess a strong outgoing/cheerful and motivated personality with an ability to pay close...

  • Front Desk Agent

    5 months ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    5 months ago

    Miami Beach, United States Eskipe Investment Full time

    Job DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...

  • Front Desk Agent

    3 months ago

    Virginia Beach, United States Best Western Center Inn Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingIncentive ProgramJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining...

  • Front Desk Agent

    1 day ago

    Miami Beach, Florida, United States free-classifieds-usa Full time

    Guest Experience Expert Front Desk AgentWe are seeking a skilled Guest Experience Expert Front Desk Agent to join our team at The Miami Beach EDITION. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide personalized...

  • Front Desk Agent

    5 months ago

    Deerfield Beach, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality

  • Front Desk Agent

    2 weeks ago

    Daytona Beach, United States Pyramid Global Hospitality Full time

    We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time a Agent, Front Desk, Guest Service, Hospitality

  • Front Desk Agent

    2 months ago

    Dania Beach, United States Auro Hotels Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02137 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking a dynamic Front Desk Agent for their busy hotel! Compensation ranges from $12-13 per hour to start, based on experience. Must have open availability, including nights and...

  • Front Desk Agent

    4 months ago

    Delray Beach, United States Opal Grand Resort Full time

    Job DescriptionJob DescriptionWe are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and...

  • Front Desk Agent

    3 months ago

    Clearwater Beach, United States Opal Sands Resort Full time

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...

  • Front Desk Agent

    5 months ago

    Palm Beach Gardens, United States Crescent Hotels & Resorts Full time

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Processing, Hotel

  • Front Desk Agent

    4 months ago

    Deerfield Beach, United States Wyndham Deerfield Beach Resort Full time

    Job Type Full-time, Part-time Description The award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, you'll be our guests' first point of contact. You will be responsible for checking guests...

  • Front Desk Agent

    1 week ago

    Newport Beach, United States Balboa Bay Resort Full time

    Represents the hotel to the guests throughout all stages of the guest's stay. Assists with a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration and then assigns rooms, accommodating special requ Front Desk, Agent, Hotel, Customer Service, Reservations, Information

  • Front Desk Agent

    1 month ago

    Chesapeake Beach, United States Rod 'N' Reel Resort Full time

    Job DescriptionJob DescriptionDescription:Rod ‘N’ Reel is currently looking for Part Time Front Desk Agents to be responsible for welcoming guests, managing online and telephone reservations, verifying and processing guest payments. The Front Desk Agent is engaging, customer service driven and personable. This role is expected to be attentive to our...

  • Front Desk Agent

    2 months ago

    Miami Beach, United States Goldman Properties Full time

    Job Type Full-time Description The Tony Hotel South Beach is seeking an experienced Front Desk Agent for our historic hotel in Miami Beach! The primary responsibilities as a Full-Time Front Desk Agent would include welcoming guests to the hotel and assisting them with all their needs and being prepared to answer any questions they may have about the hotel...

  • Front Desk Agent- PM

    1 week ago

    Myrtle Beach, United States Aimbridge Hospitality Full time

    Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve i Front Desk, Agent, Guest Service, Hospitality, Associate, Reservations

  • Hotel Front Desk Agent

    2 months ago

    Miami Beach, United States Hospitality Demo Account Full time

    Job Purpose: To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase hotel occupancy. Job Responsibilities: Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions. Keep daily records...

  • Front Desk Agent

    2 weeks ago

    Laguna Beach, California, United States Common Thread Hotels Full time

    Job Title: Front Desk Agent - Boutique HotelJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Common Thread Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing room reservations, and ensuring a...