Vendor Manager, Quality Assurance
2 weeks ago
Quality Assurance Manager
Salary: Open + Bonus
Location: Chicago, IL
Hybrid: 3 days on-site, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
Bachelor's degree
10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally.
3 years of experience working in Agile development process.
3 years of experience with performance and load testing.
3 years of experience in management of QA organization including management of third parties that are also delivering QA services.
Proficiency with software QA methodologies, tools, and processes.
Tech
Microsoft Office applications
iDevice (iPhone/iPad)
Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE
Test Management System: JIRA, ServiceNow, ADO
Project Management: Eclipse/Microsoft Project
SQL (Writing simple queries)
Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk
SharePoint
Responsibilities
Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.
Ensure that management and allocation of QA resources based on project needs is performed.
Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.
May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.
May be required to step in as a product manager for products that do not have an assigned Product Manager.
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