Senior Solutions Consultant, Professional Services Brightspot
4 weeks ago
At Brightspot, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the worlds most well-known companies from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.
The Senior Solutions Consultant will provide executive leadership to craft and execute clients technology strategies utilizing our enterprise content management platform. This job function entails overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members.
Responsibilities
Lead implementation and delivery of products for multiple enterprise level clients
Communicate with and connect with a variety of client stakeholders, from IT professionals, to corporate communications, to senior executives
Immerse yourself in the business, goals and culture of your clients
Identify and build relationships across teams and team members
Challenge, innovate, lead and drive enterprise-level projects from start to close
Partner with clients to create and execute complex enterprise system projects
Provide expertise and be a resource to clients in product development, web publishing, and business intelligence
Produce and track resource plans, project budgets, statements of work.
Develop and deliver proposals and pitches for new work.
Diagnose problems, make recommendations, and organize solutions to implement
Qualifications
7+ years of external consulting experience and product/project management of complex enterprise software systems
Depth and breadth of experience in enterprise systems development and integration specifically in product development, publishing and business intelligence
Experience managing customer relationships and key business stakeholders
Demonstrated successful management and delivery of large-scale enterprise products
Ability to do the high level, detail and everything in-between
Interest in and ability to effectively manage a portfolio of projects as well as provide project governance over additional projects
Detailed oriented with a flexible mind-set
Balance of drive, business acumen and interpersonal skills
Ability to work creatively and analytically in a problem-solving environment
Strong communication (written and oral), interpersonal and relationship-building skills
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