Customer Service Representative

6 months ago


Enid, United States Parrish Enterprises Ltd Full time
Job Details

Level
Entry

Job Location
HQ Admin - Enid, OK

Remote Type
N/A

Position Type
Full Time

Education Level
None

Salary Range
Undisclosed

Travel Percentage
Negligible

Job Shift
Day

Job Category
Marketing

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned::

Handles inquiries for products relating to: product pricing, product availability, product specifications, order inquiry, order entry, order confirmations, order expediting, and product performance issues (RMAs).

Facilitates answers to technical questions of prospective customers.

Serve as liaison between assigned Regional Warehouses relating to inventory information and planning (forecasting, and stock inquiries) for supply chain, and production scheduling purposes.

Based on customer interactions relating to order transactions, and product performance helps build and maintain customer relationships through direct communication to PT Sales & Marketing team members, as well as making use of journaling interactions into CRM software records.

Prepares reports of business transactions, primarily through CRM software entries.

Enters new customer data and other order transaction data for current customers utilizing ERP computer system.

Works with outside sales representatives to keep account activities and literature up to date utilizing CRM software system.

Investigates and communicates information to the proper departments to help identify, and then resolve customer issues arising during customer/CSR interactions.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision for using the computer.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate due to the number of telephones and the amount of traffic in the office.

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school education or equivalent, preferred.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization,

COMPUTER SKILLS

Must demonstrate a working knowledge and ability with Microsoft Office Products (Word, Excel, Teams, PowerPoint) or demonstrate an ability to become proficient in each quickly. Must possess the ability and willingness to learn new ERP/CRM software/systems, as required.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

There are no certificates, licenses or registrations required.

  • Enid, Oklahoma, United States The UPS Store #3764 Full time

    Job DescriptionThe UPS Store #3764 is seeking a highly skilled Retail Sales Associate to deliver exceptional customer service to our valued clients. As a key member of our team, you will be responsible for receiving and processing packages for courier shipments, operating various equipment and devices, and providing thorough and accurate information...


  • Enid, Oklahoma, United States Parrish Enterprises Ltd Full time

    ### Job Details#### Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Parrish Enterprises Ltd. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing top-notch support to our clients.#### Key Responsibilities* Handle customer inquiries and provide timely...


  • Enid, Oklahoma, United States Communication Federal Credit Union Full time

    Deliver Exceptional Member ExperiencesAs a Member Service Representative at Communication Federal Credit Union, you will play a vital role in providing prompt, efficient, and courteous member service. Your primary responsibility will be to process accurate teller transactions, including deposits, withdrawals, and loan payments.Build Relationships and...


  • Enid, United States Communication Federal Credit Union Full time

    Our Benefits$1,000 Welcome Bonus after 90 daysCompetitive Pay with advancement opportunitiesPerformance Incentives11 Paid HolidaysPaid Time Off (Starting at 16 days per year with Years of Service Increases)200% 401(k) Match up to 5%Medical Plans with a $5.00 Employee Only Per Pay Period PlanDental, Vision, Short-Term Disability InsuranceHospital and Accident...

  • Starbucks Barista

    1 month ago


    Enid, Oklahoma, United States GREAT PAY $16-56 ph Full time

    About the RoleAs a Starbucks Barista, you'll be a vital part of our team, crafting delicious beverages and providing exceptional customer service in a fast-paced environment. Your key responsibilities will include:Customer Service: Greet customers warmly, take orders accurately, and provide excellent customer service to ensure a positive experience for...


  • Enid, Oklahoma, United States The UPS Store Full time

    Job Summary: We are seeking a highly skilled Retail Sales Associate to join our team at The UPS Store in Enid. As a Retail Sales Associate, you will be responsible for delivering world-class customer service to all retail customers, receiving and processing packages for courier shipments, and operating various equipment and devices.Key...


  • Enid, Oklahoma, United States Communication Federal Credit Union Full time

    We are seeking a highly skilled Member Service Representative to join our team at Communication Federal Credit Union. As a Member Service Representative, you will play a critical role in delivering exceptional member experiences by providing prompt, efficient, and courteous member service and processing accurate teller transactions.Key...


  • Enid, United States BluePeak Advisors Full time

    **Description** **We Push the Boundaries of Possibilities for our Communities** **.** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role...


  • Enid, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Experience, Retail, Experience, Customer Service, Associate


  • Enid, Oklahoma, United States Integris LLC Full time

    About INTEGRIS HealthINTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a highly motivated and detail-oriented individual to join our Enid Hospital Environmental Services team as an Environmental Services Associate. This role is an excellent opportunity to provide exceptional support to our caregivers and the community while working...

  • Manager In Training

    6 months ago


    Enid, United States City National Bank Full time

    City National Bank and Trust Position: Manager in Training Department: Retail Status: Full time Description: The Manager in Training develops and trains to become the Branch manager. The MIT role generally lasts no more than 6 months and is at minimum 30-60 days training (for in house promotions) and 60-90 days training for new MIT. This is followed by an...


  • Enid, United States Quest Diagnostics Full time

    Overview: Diagnostic Laboratory of Oklahoma- Enid, OK Monday-Thursday 11am-7:30pm may rotate weekends and holidays Essential Functions of Employment with DLO: Show up for work, on time & prepared each and every scheduled work day Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all...

  • Other Physician

    4 weeks ago


    Enid, United States FCS, Inc. Full time

    Facility located about 2 hours North of Oklahoma City is hiring an ENT to help manage an increased patient volume. This will be an employed position working with an established ENT. Currently, a significant percentage of patient cases are going out of the community, guaranteeing a quick start up for a new practice. The position will include all general ENT...

  • Other Physician

    2 weeks ago


    Enid, United States FCS, Inc. Full time

    Facility located about 2 hours North of Oklahoma City is hiring an ENT to help manage an increased patient volume. This will be an employed position working with an established ENT. Currently, a significant percentage of patient cases are going out of the community, guaranteeing a quick start up for a new practice. The position will include all general ENT...


  • Enid, Oklahoma, United States Universal Health Services Full time

    **Opportunity Overview**We are seeking a Family Medicine physician to join our team at St. Mary's Regional Medical Center in Enid, OK. This is an employed position with a competitive salary and benefits package.The ideal candidate will have a strong interest in outpatient medicine and a passion for delivering high-quality patient care. Our team is dedicated...


  • Enid, Oklahoma, United States Universal Health Services Full time

    Opportunity Overview:St. Mary's Regional Medical Center is seeking Family Practice physicians for employed positions in Enid, OK. Two departing physicians are being replaced, offering a unique opportunity to build a busy practice in a growing family-friendly community.Position can be outpatient only or a combination of inpatient/outpatient, with options...


  • Enid, United States Universal Health Services Full time

    St. Mary's Regional Medical Center, located in Enid, OK, is hiring an ENT to help manage an increased patient volume. This will be an employed position working with an established ENT. Currently, a significant percentage of patient cases are going out of the community, guaranteeing a quick start up for a new practice. The position will include all general...


  • Enid, United States Bering Straits Native Corporation Full time

    SUMMARY Bering Global Solutions is seeking full-time Strength and Conditioning (S&C) coaches for supporting the Air Force at Vance, Air Force Base in Enid, OK. S&C coaches will be part of a holistic team of human performance (HP) specialists supporting the US Air Force (USAF). S&C coaches will prepare USAF pilots for the physical demands of flying...


  • Enid, United States The UPS Store Full time

    The Retail Sales Associate delivers world-class customer service to all retail customers. The associate receives and processes packages for courier shipments, operates copiers, fax machines, binding equipment, laminating machines and point-of-sale devices. The associate expertly advises our valued clients by providing thorough and accurate information...

  • Restaurant Team Member

    6 months ago


    Enid, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434673 Address: 4104 East Randolph Enid, OK, 73701 Benefits:  * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! Restaurant cashiers play a crucial role in delivering excellent customer service by providing...