Hospitality Coordinator

1 month ago

New York, United States Neiman Marcus Group Careers Full time
Our StoryWhen the doors of Bergdorf Goodman opened in 1928, guests were introduced to a level of service never seen before. Through the store's impeccable design, along with the product and services offered, Bergdorf Goodman raised the bar for premium luxury experiences in New York City, and beyond.

Inspired by our storied legacy and iconic position in the world of fashion, the Bergdorf Goodman team is bound by a passion to deliver unabashedly luxury experience that exceed the expectations of our customers. Against the backdrop of the store's architecture, edit and presentation, it is our people - and our shared commitment to meaningful, authentic relationships - that create the magic of Bergdorf Goodman and ensure all who enter our doors experience moments of joy.

POSITION SUMMARY:

The Hospitality Coordinator is responsible for representing Bergdorf Goodman and our brand partners to ensure clients are provided with a world class customer service experience. Offering solid and progressive professional experience in coordinating, selling and management operations in home or fashion with the ability to understand and represent a luxury brand.

RESPONSIBILITIES:

  • Represent the BG Brand Values of Excellence, Imagination & Graciousness
  • Supports the Business Manager in the daily operations of designated Business
  • Acts as a Brand Ambassador to the client and sellers on product knowledge through communication of the philosophy and brand culture.
  • Promotes brand awareness both internally and externally, guaranteeing an excellent customer experience linked to brand heritage through storytelling
  • Create a welcoming environment by greeting and approaching customers on the floor, and with in the boutique
  • Demonstrate styling and brand knowledge
  • Assist in maintaining visual and merchandise presentation standards in the boutique
  • Utilizes selling tools and store technology across all channels effectively
  • Demonstrate flexibility and ability to adapt to the changing needs of the business
  • Actively creates a positive work environment through teamwork and collaboration
  • Maintains positive working relationships throughout the company


POSITION REQUIREMENTS:

  1. 2+ years of luxury sales experience with a proven track record of success.
  1. Excellent customer service skills.
  1. Motivated and results driven.
  1. Ability to effectively work both autonomously and as a team player.
  1. Highly organized with a strong attention to detail.
  1. Must have the ability to work full time schedule based on business needs and inclusive of evenings, weekends, and holidays.
  1. Must have great customer service skills, be proactive and demonstrate initiative.
  1. Prior experience in a luxury environment.
  1. Excellent verbal and written communication skills and a positive attitude.

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