Sr Associate Care Coordinator

4 weeks ago

Omaha, United States Nebraska Medicine Full time
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:
First Shift (United States of America)

Shift Details:

M-F

8am - 4:30pm

Why Nebraska Medicine:

Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
  • Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
  • Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
  • Forbes Magazine recognizes us in their list of America's top employers and the best employer in Nebraska. Come join us


Coordinate referrals to designated clinical programs and services by registering and scheduling patients, obtaining previous medical records and referring to financial counseling as needed. Assess insurance benefits, pre-authorization/referral requirements, and status related to life time limits, and/or coordinate insurance information with designated insurance coordinator. Serve as a liaison and facilitate referrals to internal and external clinical programs and services. Assist patients in understanding co-pay requirements, deductibles, and out of pocket expenses. Assist with development and implementation of protocols to improve efficiency and to provide education to internal and external physicians and practice staff.

Required Qualifications:

•Minimum of one year of experience in a face-to-face customer service environment required.
•High school education or equivalent required.
•Demonstrated verbal and written customer relations skills required.
•Ability to work collaboratively and cooperatively with an interdisciplinary team required.

Preferred Qualifications:

•Experience in healthcare, collections, registration, or military medic corps preferred.
•Associate's degree, Bachelor's degree, nursing assistant or medical assistant course work preferred.
•Previous experience with word processing and data entry programs preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

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