Field Service Supervisor

4 weeks ago

Rochester, United States Koch Enterprises Family of Companies Full time

Join our dynamic team as a Field Service Supervisor specializing in the installation, start-up, and commissioning of automated paint finishing systems. We are seeking a skilled and motivated individual who is passionate about delivering high-quality service to our clients in various industries. As a road warrior, you will embark on exciting projects, spending weeks at a time on job sites, ensuring the successful implementation of our cutting-edge technology. This role offers the opportunity for travel and hands-on experience in a fast-paced environment.

Responsibilities:

  • Oversee the installation, start-up, and commissioning of automated paint finishing systems at customer sites.
  • Lead a team of technicians to ensure projects are completed safely, efficiently, and within budget.
  • Coordinate with project managers, engineers, and clients to develop project schedules and deliverables.
  • Provide on-site training and technical support to customers during system integration and optimization phases.
  • Troubleshoot and resolve technical issues related to equipment performance and functionality.
  • Maintain accurate documentation of project activities, including installation reports, service logs, and customer correspondence.
  • Adhere to company safety protocols and industry regulations while working on job sites.
  • Collaborate with internal teams to improve product design, installation procedures, and customer support processes.
  • Travel extensively to customer locations, staying on-site for extended periods before returning home for scheduled breaks.
Qualifications:
  • Bachelor's degree in mechanical engineering, Electrical Engineering, or related field preferred.
  • Minimum of 5 years of experience in field service, installation, or maintenance of industrial equipment, with a focus on automated systems.
  • Proven leadership skills with the ability to motivate and mentor a team of technicians.
  • Strong problem-solving abilities and technical aptitude in mechanical, electrical, and control systems.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
  • Willingness to travel extensively and work on-site for extended periods, including weekends as needed.
  • Valid driver's license and clean driving record.
  • Ability to lift and carry heavy equipment and work in physically demanding environments.
  • Familiarity with PLC programming, robotics, and industrial automation technologies is a plus.


Equal Opportunity Employer: Including disability/veteran

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