Service Desk Agent

2 weeks ago


Los Angeles, United States Cynet Systems Full time
Job Description:

Pay Range $25hr - $31hr

Minimum Experience:
  • Minimum of 3 years of IT and 2 years' experience in Service Desk Support.
  • Experience working in a call center handling tickets daily (30+).
  • Must demonstrate excellent customer service, written & verbal communication skills; triage, track & monitor ticket progress per required SLA & follow escalation procedures.
  • Must demonstrate ability to learn quickly and adapt to new & changing environments along with the willingness to take on additional responsibilities.
  • Must be able to work both independently and cooperatively in a team setting as needed and follow-up towards the successful completion of assigned tasks.
  • Duties include end user support, quickly analyze & diagnose application/system issues, creating & updating user accounts in Active Directory & other systems, performing software installs, PC maintenance and maintaining communication for planned & unplanned outages.
Minimum Education:
  • High School Diploma.
  • ssociate's Degree in a related field is preferred.

  • Front Desk Agent

    4 weeks ago


    Los Angeles, United States HIC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Front Desk Agent

    3 weeks ago


    Los Angeles, United States HIC Full time

    Job DescriptionJob DescriptionBenefits:Paid time offBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and...

  • Front Desk Agent

    5 days ago


    Los Angeles, United States TPG Hotels & Resorts Full time

    ** Front Desk Agent** ** DoubleTree by Hilton Hotel Los Angeles Commerce Commerce, CA** ** Front Desk Agent** * Share: Email **Job overview** The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state...


  • Los Angeles, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Hospitality, Overnight, Operations, Hotel

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Viceroy Hotel Group Full time

    Cultivate your career with Viceroy Hotel Group and be a part of an incredible hotel in Washington, DC! Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants,...

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Viceroy Hotel Group Full time

    Cultivate your career with Viceroy Hotel Group and be a part of an incredible hotel in Washington, DC! Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel...

  • Service Desk Analyst

    1 month ago


    Los Angeles, United States Prosum Full time

    MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.Remote OK – must reside within 50-100 miles of Los AngelesPay: $25-27/hour W26 months to ongoing contracts2 openingRequired3 years of IT2 years of Service DeskCall centerHandling Tickets dailyBig PlusBS DegreeHospital Industry Clinical Software Application supportService Desk...

  • Service Desk Analyst

    4 weeks ago


    Los Angeles, United States Prosum Full time

    MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.Remote OK – must reside within 50-100 miles of Los AngelesPay: $25-27/hour W26 months to ongoing contracts2 openingRequired3 years of IT2 years of Service DeskCall centerHandling Tickets dailyBig PlusBS DegreeHospital Industry Clinical Software Application supportService Desk...

  • Front Desk Agent

    4 weeks ago


    Los Gatos, United States TPG Hotels & Resorts Full time

    ** Front Desk Agent** ** Toll House Hotel Los Gatos, CA** ** Front Desk Agent** * Share: Email Looking for Full-Time Front Desk Agent at Toll House Hotel! **Job overview** The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and...

  • Guest Service Agent

    1 month ago


    Los Angeles, United States Tilt Hotel Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. This position requires excellent communication skills, attention to detail,...


  • Los Angeles, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0ALY8 [Front Desk Agent / Concierge] As a Services Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    1 week ago


    Los Angeles, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AFGQ [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    5 days ago


    Los Angeles, United States Hilton Hotels & Resorts Full time

    Basic Qualifications/ Requirements: 1 year of customer service experience, required 6 months of previous hotel front desk experience, preferred High school diploma or equivalent, required What Will I Be Doing? As a Guest Services Agent, you would be Guest Service, Agent, Part-Time, Guest, Service, Hospitality, Retail

  • Service Agent I

    1 week ago


    Los Angeles, United States University of Southern California Full time

    The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software su Client Service, Health Science, Agent, Shift, IT, Support, Retail, Education

  • Service Agent II

    1 week ago


    Los Angeles, United States University of Southern California Full time

    The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalations for workstations, se Client Service, Health Science, Agent, Shift, Software, Support, Technology, Education

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Four Points LAX Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk Agent

    5 days ago


    Los Angeles, United States Four Points LAX Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago


    Los Angeles, United States Crescent Full time

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in...