Sr. Finance Operations Analyst

3 weeks ago

Marietta, United States CareerBuilder Full time

POSITION SUMMARY:

Participate in the daily operations, workflow and other escalation activities for the shared services group of finance operations; including but not limited to Procure to Pay (P2P), Expense and Order to Cash (O2C). Focus on an exceptional level of customer service while being a strong internal & external business partner to ensure communicated timelines are met. Develop and maintain key relationships with customers & suppliers. Lead by example and work collaboratively with other shared services team members while providing support and assistance to junior team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assigned tasks will be a mixture of data entry, technical, IT and analytical skills in a cross-functional team environment with the requirement to collaborate effectively to implement and maintain business solutions.

Support and maintain effective communication with internal partners and external suppliers to ensure acceptable service level agreements are met
Complete daily departmental tasks within AP workflow stream, audit daily work for integrity, accuracy and resolve any discrepancies with procurement and/or management
Serve as direct point of contact to investigate and resolve any internal or external inquiries related to but not limited to critical process vendor invoices
Oversee in the preparation of the scheduled check & ACH payments in the ERP system
Support management in the entry of ACH/wires in Bank of America's CashPro system for approval by accounting
Address and resolve processing delays by A/P that may cause assessment of late fees and ensure that suppliers are being paid within terms
A/P related month end activity procedures including but not limited to the preparation of monthly accruals and producing 1099's at year end
Review monthly prepared accruals of junior team members and submit to supervisor for review and approval
In charge of monitoring and responding to messages received on the shared accounts payable e-mail; distribute to junior team members when applicable, verify & confirm that all received emails are responded to in a timely manner
Review all new supplier set-up requests and change requests to existing suppliers
Prepare new and update existing AP, Concur Travel & Expense SOP's; submit to management for review and approval
Identify areas needing improvement or additional training and recommend effective solutions, changes to policies and/or procedures to drive efficiency
Lead the standardization of processes in coordination with management to optimize operational excellence and efficiency of the team
Oversee and facilitate training of current and new shared services team members that maximizes efficiency and productivity
Review and discuss metrics on a regular basis with management to ensure that SLA's are being met and junior team members are achieving assigned productivity targets
Schedule (frequent) meetings with internal partners to provide support and gather feedback to continuously improve the ease of doing business including on-going training to internal business partners
Responsible for reviewing employee travel and expense submission in Concur for reimbursement including accurate coding of expenses, and compliance with company's travel and expense policy and IRS requirements
Serve as a point of contact for Concur expense management system
Oversee PBC requests from internal & external auditors related to A/P, Concur travel & expense

PROBLEM SOLVING:

Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex
Refers complex, unusual problems to supervisor

DECISION MAKING/SCOPE OF AUTHORITY:

Under general supervision, exercises some judgement in accordance with well-defined policies, procedures, techniques
Work typically involves regular review of output by a senior coworker or supervisor

SPAN OF CONTROL/COMPLEXITY:

Fully functioning support role having greater responsibility to perform all (or most) of the standard work within the function; moderate impact to the department

EDUCATION/EXPERIENCE:

Bachelor's Degree in Finance or Accounting preferred
Minimum 5 years' experience in field

SKILLS/COMPETENCIES:

Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to think autonomously in the development of creative solutions
Comprehensive knowledge of Accounting procedures and principles
Hands on experience working with spreadsheets
Strong analytical and problem-solving skills
High Level of accuracy and efficiency
Ability to handle confidential and sensitive information that must not be shared with others
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite such as Excel and Word

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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