Customer Service Representative

3 weeks ago


Austin, United States Sir Speedy Full time

Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Austin area is looking for an experienced Customer Service Representative . We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. This is where our Customer Service Team comes in Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detail oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith or PrintersPlan #J-18808-Ljbffr



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