Veterinary Service Technician

2 months ago

Vancouver, United States Patterson Company LLC Full time

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description:

Job Summary

We Are Patterson Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson Join a company that is Passionate, Focused, Always Advancing, and People-First.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Install and/or Repair Dental Equipment: The core responsibility for a Service Technician is to observe, listen, learn and apply training. Training is supplied by Service Technician mentors and online training courses through Patterson Technology Academy.

  • Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.

  • Follow checklists, ensuring all critical parts are examined.

  • Demonstrate knowledge on the installation procedures and jobsite protocol.

  • Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.

  • Perform other duties as assigned

Customer Service: Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and courteous and approachable interactions.

Communication: Understands and conveys information to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience.

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

  • Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Pattersons business conduct and code of ethics and responsibilities.

  • Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.

  • Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.

  • Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.

  • Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle. Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.

Job Qualifications

Required Qualifications

  • High school diploma or equivalent

  • Mechanical aptitude required

  • Possesses strong work ethic and takes ownership of both company and customers goals/objectives

  • Focused on understanding, meeting, and exceeding customer expectations

  • Ability to thrive in a fast-paced environment

  • Requires basic computer skills and/or ability to use smart phone/tablet

  • Strong verbal and written communication skills

  • Valid drivers license along with good driving record

Preferred Qualifications

  • Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required

  • Excellent organization and problem-solving skills

  • Knowledge of Microsoft Outlook, Excel and Teams is helpful

Working Conditions

Physical Demands

  • Must be able to remain in a stationary or driving position up to 100% per day.

  • Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.

  • Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.

  • Must be able to reach at shoulder level and reach at waist level up to 25% per day.

  • Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.

  • Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.

  • Must be able to climb steps and/or ladders less than 5% per day.

Environmental Factors

  • This position requires traveling to customer locations and providing services and support to customers.

Travel and On-call

  • 100% travel to customer sites in a local geographic area

  • Occasionally out of town for overnight and/or after-hours

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$23.94 - $30.19
EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

  • Certified Veterinary Technician

    4 hours ago

    Vancouver, Washington, United States Mountain View Veterinary Hospital Full time

    Position Overview: The Licensed Veterinary Technician plays a crucial role in supporting the operations of the veterinary hospital by delivering high-quality care to our animal patients and exceptional service to their owners. Key responsibilities encompass assessing animal needs, performing examinations and diagnostic tests, assisting in surgical...

  • Certified Veterinary Technician

    6 hours ago

    Vancouver, Washington, United States Mountain View Veterinary Hospital Full time

    Position Overview: The Licensed Veterinary Technician plays a crucial role in supporting the operations of Mountain View Veterinary Hospital by delivering high-quality veterinary care and outstanding service to both our animal patients and their owners. Key responsibilities encompass patient care through assessing animal needs, performing examinations...

  • Licensed Veterinary Technician

    2 weeks ago

    Vancouver, United States Mountain View Veterinary Hospital Full time

    Position Overview: The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations,...

  • Certified Veterinary Technician

    6 days ago

    Vancouver, Washington, United States Mountain View Veterinary Hospital Full time

    Position Overview: The Licensed Veterinary Technician plays a crucial role in the operation of our veterinary facility by delivering high-quality care to our animal patients and exceptional service to their owners. Key responsibilities include assessing animal needs, performing examinations and diagnostic tests, assisting in surgical procedures,...

  • Licensed Veterinary Technician

    3 months ago

    Vancouver, United States Mountain View Veterinary Hospital Full time

    Position Overview: The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations,...

  • Veterinary Technician

    2 days ago

    vancouver, United States Banfield Pet Hospital Full time

    Certified Veterinary Technician - Sign-On Bonus may be availableHiring for hospitals at:Washington Square OR 5262Progress Ridge OR 5019 (Beaverton)Tigard OR 0386 The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities...

  • Veterinary Technician

    2 weeks ago

    Vancouver, United States Banfield Pet Hospital Full time

    Licensed Veterinary Technician - Sign-on bonus up to $5,000 may be available in select locationsHiring for locations in the greater Vancouver, WA area:5073 - Salmon Creek, WA1932 - Hazel Dell, WA1248 - East Vancouver, WA5166 - Mill Plain, WA5324 - Orchards, WA (dental focus)The anticipated starting hourly rate for individuals expressing interest in this...

  • Veterinary Technician

    2 days ago

    Vancouver, United States Banfield Pet Hospital Full time

    Certified Veterinary Technician - Sign-On Bonus may be available Hiring for hospitals at:Washington Square OR 5262Progress Ridge OR 5019 (Beaverton)Tigard OR 0386 The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities...

  • Veterinary Technician

    2 hours ago

    Vancouver, Washington, United States VCA Animal Hospitals Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at VCA Animal Hospitals. As a key member of our hospital team, you will play a vital role in providing exceptional patient care and delivering an outstanding client experience.Key ResponsibilitiesSupport the Doctor teams in creating a positive, low-stress...

  • Emergency Veterinary Technician

    6 days ago

    Vancouver, Washington, United States MedVet Full time

    Position Overview MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services, dedicated to delivering advanced medical care and innovative treatments for our patients. We are seeking motivated and collaborative individuals to join our clinical team, embodying our core values of Teamwork, Leadership, and Compassion. Role:...

  • Veterinary Technician

    3 weeks ago

    Vancouver, Washington, Clark County, WA, United States Banfield Pet Hospital Full time

    Certified Veterinary Technician - Sign-On Bonus may be availableHiring for hospitals at:Washington Square OR 5262Progress Ridge OR 5019 (Beaverton)Tigard OR 0386 The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities...

  • Veterinary Technician

    6 days ago

    Vancouver, Washington, United States MedVet Full time

    Position Overview MedVet is a leading provider of Emergency and Specialty veterinary services across the nation. We are dedicated to delivering advanced medical care and innovative treatments for our patients. Our focus includes a wide range of services such as chemotherapy, radiation therapy, cardiac procedures, and more. We are seeking passionate and...

  • Emergency Veterinary Technician

    6 days ago

    Vancouver, Washington, United States MedVet Full time

    MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the nation. Our mission is to ensure that our patients receive cutting-edge medical care and innovative treatments. This includes advanced therapies such as chemotherapy, radiation, cardiac procedures, and more. We are seeking motivated and...

  • Veterinary Assistant

    1 month ago

    Vancouver, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION:The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.ESSENTIAL RESPONSIBILITIES AND TASKS:Live and exemplify the Five...

  • Veterinary Technician

    2 weeks ago

    Vancouver, Washington, 98683, Multnomah County, OR, United States Banfield Pet Hospital Full time

    Licensed Veterinary Technician - Sign-on bonus up to $5,000 may be available in select locationsHiring for locations in the greater Vancouver, WA area:5073 - Salmon Creek, WA1932 - Hazel Dell, WA1248 - East Vancouver, WA5166 - Mill Plain, WA5324 - Orchards, WA (dental focus)The anticipated starting hourly rate for individuals expressing interest in this...

  • Veterinary Technician

    2 weeks ago

    Vancouver, WA, United States Banfield Pet Hospital Full time

    Certified Veterinary Technician - Sign-On Bonus may be availableHiring for hospitals at:Washington Square OR 5262Progress Ridge OR 5019 (Beaverton)Tigard OR 0386 The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities...

  • Veterinary Technician

    1 day ago

    Vancouver, Washington, United States VCA Animal Hospitals Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at VCA Animal Hospitals. As a key member of our hospital team, you will play a vital role in providing exceptional patient care and delivering an outstanding client experience.Key ResponsibilitiesSupport the Doctor teams in creating a positive, low-stress...

  • Veterinary Technician

    2 weeks ago

    Vancouver, WA, United States Banfield Pet Hospital Full time

    Licensed Veterinary Technician - Sign-on bonus up to $5,000 may be available in select locationsHiring for locations in the greater Vancouver, WA area:5073 - Salmon Creek, WA1932 - Hazel Dell, WA1248 - East Vancouver, WA5166 - Mill Plain, WA5324 - Orchards, WA (dental focus)The anticipated starting hourly rate for individuals expressing interest in this...

  • Veterinarian - Orchards Veterinary Clinic (Vancouver, WA)

    4 weeks ago

    Vancouver, United States Western Veterinary Partners Full time

    Orchards Veterinary Clinic is looking for a talented veterinarian to become the next long-term member of our close-knit team. This is an excellent opportunity for a veterinarian with small animal surgery experience (advanced soft tissue surgery is a plus!) We're also open to early career veterinarians who are eager for mentorship. Our commitment to animals...

  • Veterinary Assistant

    1 month ago

    Vancouver, United States Banfield Pet Hospital Full time

    JOB TITLE: Veterinary Assistant FUNCTION, FAMILY: Service Operations (Pet), Hospital Operations (Pet) REPORTS TO: Practice Manager SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of...