Service Lead
4 weeks ago
Job Description - Service Lead (24006544) Job Description Description Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance. 1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions. 2. Provides feedback to store leadership regarding the team’s performance. 3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery. 4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues. 5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program. 6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals. Qualifications 1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age. 2. Minimum two years retail management experience preferred. 3. Strong decision-making, problem resolution, and interpersonal skills required. 4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required. 5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required. 6. Basic English literacy, math, and PC skills required. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Primary Location Primary Location : US-NJ-DOVER Work Locations Work Locations : STORE~5223_DOVER,NJ 550 MOUNT PLEASANT AVE STR5223@blstores.com DOVER 07801 #J-18808-Ljbffr
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Service Lead
4 weeks ago
Dover, New Jersey, United States Big Lots Full timeJob DescriptionAs a Service Lead at Big Lots, you will be responsible for leading the service team, including cashiering and recovery-related functions. You will be accountable for customer service and operational front-end standards.You will provide leadership and clear direction to associates and actively participate in the customer-facing and service...
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Customer Service Lead
3 weeks ago
Dover, United States TransCore Full timeUnder the direction of the Customer Service Supervisor, the Customer Service Lead is primarily responsible to assist the Customer Service Representatives in their daily duties to resolve questions/issues that arise. The Lead will assist the superviso Customer Service, Lead, Service, Monitoring, Supervisor, Retail, Customer
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Customer Service Lead
1 month ago
Dover, Delaware, United States Circle K Full timeLead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our...
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Customer Service Lead
4 weeks ago
Dover, United States TransCore Full timeTransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Lead to join our team in Dover, Delaware. Job Summary: Under the direction of the Customer Service Supervisor, the Customer Service Lead is primarily responsible to assist the Customer Service Representatives in their daily duties to resolve questions/issues that arise....
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Customer Service Lead
4 weeks ago
Dover, United States TransCore Full timeTransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Lead to join our team in Dover, Delaware.Job Summary: Under the direction of the Customer Service Supervisor, the Customer Service Lead is primarily responsible to assist the Customer Service Representatives in their daily duties to resolve questions/issues that arise....
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Customer Service Team Lead
2 weeks ago
Dover, Delaware, United States Circle K Full timeLead Customer Service RepresentativeAt Circle K, we're looking for a skilled Lead Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for:Key Responsibilities:Providing exceptional customer service and resolving issues in a timely and professional mannerAssisting new team members with training...
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Customer Service Team Lead
6 days ago
Dover, Delaware, United States Circle K Full timeAs a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your role will also involve providing training and guidance to new Customer Service Representatives, as well as performing shift supervision and ensuring that all store...
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Service Lead
5 months ago
Dover, United States Big Lots Full timeReady to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Add Customer Service, Customer Experience, Leadership, Store Leader, Operations, Retail, Recovery
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Travel Nurse RN Med Surg
2 weeks ago
Dover, New Jersey, United States Lead Health Full timeJob Title: Med-Surg - Telemetry Travel NurseLead Health is seeking a skilled Med-Surg - Telemetry Travel Nurse to join our team. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and making a positive impact on the lives of our patients.Job Summary:Specialty: Med-Surg /...
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Clinical Team Lead
2 weeks ago
Dover, New Hampshire, United States Community Partners, Inc. Full timeJob Title: Clinical Team Lead - Adult ServicesCommunity Partners, Inc. is seeking a highly motivated and experienced Clinical Team Lead to join our team in Strafford County. As a Clinical Team Lead, you will be responsible for providing clinical oversight and direction to a multidisciplinary team of Master's and Bachelor's level providers. Your primary...
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Customer Service Lead
2 weeks ago
Dover-Foxcroft, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, leading shifts, and contributing to a positive store environment.Key Responsibilities:Greet...
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Commercial Cleaning Team Lead
4 weeks ago
Dover, Pennsylvania, United States Service Master Building Services Full timeJob OverviewWe are seeking a highly skilled Commercial Cleaning Supervisor to join our team at ServiceMaster Building Services. As a key member of our operations team, you will be responsible for overseeing the daily activities of our cleaning staff, ensuring that our high standards of quality and customer satisfaction are met.Key ResponsibilitiesTrain and...
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Retail Lead
2 weeks ago
Dover, Delaware, United States Bally's Corporation Full timeJob SummaryWe are seeking a highly motivated and experienced Retail Lead to join our team at Bally's Corporation. As a Retail Lead, you will be responsible for assisting in the operation of our retail shops and executing the standards for the brand we represent.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping experience...
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Department Lead
6 days ago
Dover, Delaware, United States Home Depot Full timeDepartment Supervisor RoleAs a Department Supervisor at Home Depot, you will be responsible for training, coaching, and developing associates in each department to ensure customers receive excellent service. You will also provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Additionally, you will show strong...
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To Go Team Lead
4 weeks ago
Dover, Delaware, United States Hannaford Full timeHannaford To Go Supervisor Job DescriptionAs a To Go Supervisor at Hannaford, you will be responsible for leading the To Go team and assisting the Assistant Store Manager–Service in maintaining department operations to meet financial and sales goals. Your key responsibilities will include:Key Responsibilities:Lead the To Go team and assist the Assistant...
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SaaS Implementation Lead
2 weeks ago
Dover, Delaware, United States Oracle Full timeJob Title: Lead SaaS AnalystWe are seeking a highly skilled and experienced Lead SaaS Analyst to join our team at Oracle. As a key member of our HCM Cloud team, you will be responsible for providing technical support, business solution implementation, and risk management to ensure maximum customer satisfaction.Key Responsibilities:Develop and implement new...
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Department Lead
1 week ago
Dover, Delaware, United States Home Depot Full timeDepartment Supervisor at Home DepotKey ResponsibilitiesAs a Department Supervisor at Home Depot, you will be responsible for:Training, coaching, and developing associates in each department to ensure customers receive excellent service.Providing valuable input into merchandising decisions to the Store Management Team and Operations Team.Showing strong...
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Shift Lead
4 weeks ago
Dover, New Jersey, United States Walgreens Full timeJob Description:As a Shift Lead at Walgreens, you will play a vital role in ensuring the smooth operation of our stores. You will be responsible for leading a team of retail associates, providing excellent customer service, and maintaining a clean and organized store environment.Key Responsibilities:Lead a team of retail associates to achieve sales goals and...
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Lead Dishroom Coordinator
4 weeks ago
Dover, Delaware, United States SodexoMagic Full timeAbout the RoleSodexoMagic is seeking a highly skilled and dedicated Lead Dishroom to join our team. As a key member of our kitchen staff, you will be responsible for maintaining a clean and safe environment for our employees and clients.Key ResponsibilitiesEnsure the dishroom and equipment are clean and organized at all times.Wash and clean tableware, pots,...
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Lead Cleaner
4 weeks ago
Dover, United States Dover School District (SAU 11) Full timeLead Cleaner (2nd Shift) for C&W Services Profile insights Find out how your skills align with the job description. Education Do you have a High school diploma or GED ? Job details Job type Full-time Location Dover, NH 03820 Full job description The cleaner performs skilled functions for a commercial or industrial building or facility often working...