Customer Service Team Lead

3 weeks ago


Dover, Delaware, United States Circle K Full time

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your role will also involve providing training and guidance to new Customer Service Representatives, as well as performing shift supervision and ensuring that all store merchandise is accurately stocked. Additionally, you will be responsible for completing grocery orders and deliveries, receiving and verifying vendor deliveries, and maintaining a clean and organized store environment. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide prompt and courteous customer service
  • Resolve customer issues and concerns
  • Provide training and guidance to new Customer Service Representatives
  • Perform shift supervision and ensure store merchandise is accurately stocked
  • Complete grocery orders and deliveries
  • Receive and verify vendor deliveries


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