Guest Service Agent
3 months ago
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. #J-18808-Ljbffr
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Night Auditor
2 weeks ago
Brookline, Massachusetts, United States Courtyard by Marriott Boston Brookline Full timeJob Title: Night AuditorJob Summary:We are seeking a highly skilled Night Auditor to join our team at Courtyard by Marriott Boston Brookline. As a Night Auditor, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations. This is a unique opportunity to work in a...
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Outside Kitchen/Vanity/Furniture Sales Agent
4 weeks ago
Brookline, United States DOCA BOSTON INC Full timeJob DescriptionJob DescriptionOutside Kitchen/Vanity/Furniture Sales Agent:DOCA Boston Kitchens is looking for high-motivated, sales driven individual with extensive customer service and sales experience. Who will also be responsible for developing relationships with architects, designers, builders and developers for the outbound opportunities.This is a 90%...
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Customer Service Ambassador
1 week ago
Brookline, Massachusetts, United States Kisco Senior Living Full timeJob Title: Front Desk RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kisco Senior Living. As a Front Desk Representative, you will be the first point of contact for residents and guests, providing exceptional customer service and creating a warm and welcoming atmosphere in our...
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Cinema Food Service Associate
2 weeks ago
Brookline, Massachusetts, United States Showcase Cinemas - Chestnut Hill Full timeOpportunity OverviewAs a Showcase Cinemas employee, you will have the chance to work in a dynamic and fast-paced environment, providing excellent customer service and ensuring a great experience for our guests.Key ResponsibilitiesProvide exceptional customer service to our patrons, responding to their needs and ensuring a positive experience.Operate the...
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Solar Energy Customer Service Representative
2 months ago
Brookline, United States Alpha Ascension Full timeThe renewable and solar energy sector is thriving, and so are we! Alpha Ascension is on the lookout for a motivated Solar Energy Customer Service Representative to help connect customers with tailored solar solutions while contributing to environmental sustainability. This role is part of a statewide effort to shift the utility grid to community solar...
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Brookline, Massachusetts, United States Claremont Companies, LLC Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at Claremont Companies, LLC. As a key member of our hotel operations team, you will be responsible for ensuring the accuracy and integrity of all financial transactions and guest requests from 11:00 pm until 7:00 am.Key ResponsibilitiesProcess and record all hotel accounting...
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Front Desk Supervisor
2 months ago
Brookline, Massachusetts, United States Courtyard by Marriott Boston Brookline Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Courtyard by Marriott Boston Brookline. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless hotel operations, and leading a team of front desk associates.Key ResponsibilitiesGuest...
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Bartender - Homewood Suites Boston/Brookline
1 month ago
Brookline, Massachusetts, United States Claremont Companies Full timeJob SummaryWe are seeking a skilled Bartender to join our team at Homewood Suites Boston/Brookline. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a positive experience through efficient and attentive drink service.Key ResponsibilitiesPrepare and serve drinks to guests in a timely and professional...
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General Merchandise Expert
2 weeks ago
Brookline, New Hampshire, United States Target Full timeAbout the RoleWe are seeking a highly skilled and motivated General Merchandise Expert to join our team at Target. As a General Merchandise Expert, you will be responsible for leading the inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise (GM) areas of the store.Key...
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Customer Experience Manager
2 months ago
Brookline, United States Giant Eagle Full timeJob SummaryOur POS Leads are key players in our stores’ success. They make sure our registers are in the best shape to serve our guests quickly. They also guide the team with technical support and troubleshooting. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You...
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Server Support Specialist
1 month ago
Brookline, Massachusetts, United States Barcelona Wine Bar Full timeServer AssistantThe Server Assistant plays a vital role in ensuring seamless service at Barcelona Wine Bar. This position is responsible for supporting front-of-house team members in delivering exceptional dining experiences.Key ResponsibilitiesEfficiently remove used or unnecessary plates while guests are still seated at the table.Prepare tables for the...
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Sales Representative
2 weeks ago
Brookline, Massachusetts, United States DOCA BOSTON INC Full timeJob Title: Outside Kitchen/Vanity/Furniture Sales AgentAt DOCA Boston Inc, we are seeking a highly motivated and sales-driven individual to join our team as an Outside Kitchen/Vanity/Furniture Sales Agent.Job Summary:We are looking for a sales professional with extensive customer service and sales experience to develop relationships with architects,...
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Front Desk Supervisor
4 months ago
Brookline, United States Claremont Full timeFront Desk Supervisor Front Office Description **POSITION SUMMARY:** Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information. As a...
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Movie Theater Staff
2 weeks ago
Brookline, Massachusetts, United States Showcase Cinemas - Chestnut Hill Full timeJoin Our Team at Showcase Cinemas - Chestnut HillWe are seeking a motivated and enthusiastic individual to join our team as a movie theater staff member. As a Showcase Cinemas employee, you will be responsible for providing excellent customer service and ensuring a positive experience for our guests.Key Responsibilities:Work during peak business times,...
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Server Assistant
5 months ago
Brookline, United States Barcelona Wine Bar Full timeServer AssistantThe Server Assistant is responsible for assisting front of house team members with the delivering beverages and food as well as the upkeep of tables and service areas.ResponsibilitiesRemove used/unnecessary plates while guests are still seated at the tablePrepare tables for the next round of service by removing all plates and glassesSanitize...
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Barista - Boston Market
1 month ago
Brookline, Massachusetts, United States Tatte Bakery Full timeBarista Opportunity at Tatte Bakery & CafeWe are seeking a skilled and passionate Barista to join our team at Tatte Bakery & Cafe. As a Barista, you will be responsible for crafting high-quality coffee beverages and providing exceptional guest service.Key Responsibilities:Prepare and serve a variety of coffee drinks, including espresso-based beverages and...
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Cafe Manager
1 month ago
Brookline, United States Tatte Bakery & Cafe Full timeDescription A Café Manager supports Tatte’s mission to inspire, care for and nurture life, every day, by contributing to the café management team in welcoming guests to Tatte, caring for our team members, and executing café operations to Tatte standards. Café Managers are typically supervisors who are interested in developing their leadership skills...
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Support Team Member
1 week ago
Brookline, Massachusetts, United States bartaco Full timeJob OverviewBartaco is seeking a Support Team Member to join our team. As a key member of our support team, you will play a vital role in ensuring a seamless dining experience for our guests.Responsibilities:Deliver exceptional customer service by ensuring prompt and accurate delivery of drink and beverage orders.Efficiently and accurately bring food orders...
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Housekeeper
5 months ago
Brookline, United States Claremont Full timeHousekeeper Housekeeping Description * Responsible for the cleanliness of guest rooms, hallways and public areas in the hotel. * Responsible for servicing guest rooms daily in accordance with hotel procedures. * Responsible for stocking a cart with room supplies, replacing bed linens and replenishing guest room supplies. * Obtains list of vacant rooms...
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Housekeeper
5 months ago
Brookline, United States Claremont Full timeHousekeeper Housekeeping Description * Responsible for the cleanliness of guest rooms, hallways and public areas in the hotel. * Responsible for servicing guest rooms daily in accordance with hotel procedures. * Responsible for stocking a cart with room supplies, replacing bed linens and replenishing guest room supplies. * Obtains list of vacant rooms...