Cashier-Country Mart

Cashiers

Organization Name:

Country Mart

FLSA Status:

Non-Exempt

Prepared By:

Prepared Date:

Job Purpose

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Tasks

•Receive payment by cash, check, credit cards, vouchers, or automatic debits.

•Answer customers' questions, and provide information on procedures or policies.

•Help customers find the location of products.

•Issue receipts, refunds, credits, or change due to customers.

•Greet customers entering establishments.

•Supervise others and provide on-the-job training.

•Assist customers by providing information and resolving their complaints.

•Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

•Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.

•Answer incoming phone calls.

•Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

•Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

•Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

•Offer customers carry-out service at the completion of transactions.

•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Work Activities

•Performing for or Working Directly with the Public

•Identifying Objects, Actions, and Events

•Getting Information

•Communicating with Supervisors, Peers, or Subordinates

•Establishing and Maintaining Interpersonal Relationships

•Updating and Using Relevant Knowledge

•Communicating with Persons Outside Organization

•Training and Teaching Others

•Judging the Qualities of Things, Services, or People

•Processing Information

Detailed Work Activities

•Answer customer questions about goods or services.

•Answer telephones to direct calls or provide information.

•Calculate costs of goods or services.

•Clean work areas.

•Explain technical product or service information to customers.

•Greet customers, patrons, or visitors.

•Issue money, credit, or vouchers.

•Maintain records of sales or other business transactions.

•Monitor sales activities.

•Process sales or other transactions.

•Provide customers with general information or assistance.

•Reconcile records of sales or other financial transactions.

•Sell products or services.

•Stock products or parts.

•Supervise sales or support personnel.

•Train sales personnel.

Work Content

Physical Demands

the employee is occasionally Stoop, kneel, crouch, or crawl; the employee is frequently Walk; the employee is regularly Stand; Use hands to finger, handle, or feel; Talk or hear;

Lifts Weight or Exerts Force Work Environment

the employee is occasionally Up to 25 pounds; the employee is frequently Up to 10 pounds;

Visions

Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus;

Work Environment

the employee is occasionally Work near moving mechanical parts;

Qualification

Education and Experience

Years of Experience

N/A

Education

Less than High School

Skills

Basic Skills

•Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

•Speaking

Talking to others to convey information effectively.

•Mathematics

Using mathematics to solve problems.

•Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

•Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Skills
•Service Orientation

Actively looking for ways to help people.

•Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

•Coordination

Adjusting actions in relation to others' actions.

•Instructing

Teaching others how to do something.

•Negotiation

Bringing others together and trying to reconcile differences.
Technical Skills
•Operation and Control

Controlling operations of equipment or systems.
Resource Management Skills
•Time Management

Managing one's own time and the time of others.

Knowledge

Required

•Customer and Personal Service
Preferred
•Mathematics