Assistant Branch Manager

2 weeks ago

Dallas, United States Hilltop Holdings Full time

**Assistant Branch Manager**

CAROUSEL_PARAGRAPH

* Dallas, Texas

* Retail Banking

* 13982

* PlainsCapital Bank

** Share Job**

** Job Description**

**This positions is eligible for a $1,000 sign on bonus***

**Hours:** 8am to 5pm

**Location name:** Preston Center

**Benefit highlights:** 15+ days of PTO, 11 Paid Holidays, 401k Matching, Health Benefits, and more

Under general direction of the Branch Manager, assists in managing operations of a full service retail bank; positively influences the branch by expanding and developing personal and small business banking relationships. Responsible for assisting in the administration and efficient daily operation of a retail bank branch including operations, relationship management, customer service excellence and security in accordance with bank strategy, policies, and procedures.

**Essential Functions**

* Assists in management of employees, organization and direction of activities. Maximizes branch operations, leads by example and provides high level of quality customer service.

* Assists in training and development of staff.

* Oversees organization and execution of branch relationship sales management, operations and service processes and procedures to maximize customer service; staff productivity, and operational efficiencies.

* Ensures compliance with bank regulations, requirements, and procedures.

* Develops and manages profitable, multi-product relationships with individuals, small businesses, and small business management teams.

* Calls on prospective and existing customers to develop professional relationships; solicit new business.

* Monitors proactive relationship banking activities and campaigns for self and staff.

* Achieves and/or exceeds established branch performance and personal production goals; ensures that staff members meet established personal and production goals.

* Assists with managing cost effectiveness of the branch; maximizes profitability.

* Supports Community Reinvestment Act (CRA) through business development efforts; in conjunction with Branch Manager, educates branch staff on CRA requirements including documentation.

* Assists with oversight of cross-selling efforts of branch operations staff; facilitates staff referrals of bank products and services.

* May prepare operational and financial reports, as well as general correspondence within required timeframes.

* Approves customer overdrafts and other transactions in accordance with established authority levels/limits.

* Facilitates staff training and development; coaches employees in appropriated operational practices and methods.

* Receives and resolves routine and/or difficult customer issues and inquiries.

* Other duties and responsibilities as required.

**Job Requirements**

* Bachelors degree or equivalent work experience required. For degree, Business or related field preferred.

* 2-3 years of related experience in banking with at least one years of previous management/supervisory experience in a branch setting.

* Thorough knowledge and understanding of Federal Reserve and other regulatory guidelines and operating procedures as well as general bank operations related to the servicing of checking accounts, ATMs, and other bank services.

* Excellent verbal, written and interpersonal communication skills.

* Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.

* Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.

* Must be self-motivated with strong initiative, accountability, and attention to detail.

****Sign-on bonus to be paid on the first available paycheck after 90 days of employment less applicable taxes.***

*The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.*

**About the Company**

At PlainsCapital, weve always had a trailblazing spirit. PlainsCapital was founded in 1988 by Alan White and a group of investors who raised the capital to acquire Plains National Bank, a Lubbock financial institution with one branch and $198.8 million in assets. Alan, who retired from his post as Chairman of PlainsCapital Bank in 2019, partnered with a team of young bankers who dreamed of bringing relationship banking to Lubbock, and they began to grow the bank one relationship at a time.

Today, PlainsCapital Bank is one of the largest banks in Texas based on deposit market share. Under the leadership of President and Chief Executive Officer Jerry Schaffner, we have a statewide presence with more than 60 locations in all major Texas markets. We are a strong and stable financial institution and a trusted community partner. We take pride in helping our customers blaze trails of their own, whether launching or expanding a business, raising a family, or moving into retirement. Our diverse range of services includes commercial banking, treasury management, private banking, and wealth management, as well as consumer banking.

To learn more, please visit us online at .

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