Regional Account Manager

3 weeks ago

Scottsdale, United States CareerBuilder Full time

Find a career that MOVES you PODS revolutionized the moving and storage industry 25 years ago. Our innovative approach of providing portable storage containers makes moving more efficient, convenient, and less stressful. Were not only pioneers of the industry, were the leader, too. Under the direction of PODS innovative leadership team, the company doubled in size in just two years, and were not looking back
Our people and service define our company, and we set goals for ourselves and each other to improve tomorrow over yesterday. We understand and appreciate the importance of being trustworthy, authentic, and welcoming as we provide our customers the best moving and storage experience. Join a team that offers you the chance to leave your mark, achieve your goals, and love what you do.
JOB SUMMARY
PODS is looking for a Regional Account Manager to create long-term, trusting relationships with our existing customers. The Account Managers role is to manage a portfolio of assigned customers in multiple states, develop new sales opportunities from existing clients selling the PODS products and services while working remotely. 25% Travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Effectively communicate PODS value proposition to PODS existing customer base
Account Management: Manage portfolio of existing customer relationships to increase utilization and increase revenue by driving net new opportunities.
Ability to manage multiple accounts; develop positive working relationships with all existing customers within assigned region.
Drive existing customer retention, revenue, and customer satisfaction.
Responsible for revenue and account growth of underperforming clients in assigned region.
Nurture relationships with customers to develop contacts to ensure year over year revenue growth of repeat customers.
Collaborate with operations and call center to increase overall market share of existing customer base within assigned region.
Position is primarily in office; occasional travel may be required to visit clients in the field.
Build a strong working knowledge of competitive intelligence and PODS brand recognition.
Provide regular activity reports to the Regional Manager and VP of Sales
May perform other duties and responsibilities as assigned
JOB QUALIFICATIONS: Education & Experience Requirements
Completed University or College Degree (Business focus preferred)
5-8 years demonstrated experience with customer success and account management.
A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.
Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
Experience in transportation, supply chain or logistics industries preferred
Ability to drive and possess a current/valid driver license issued by the state you work in
Possess math skills sufficient to perform required duties
Possess Microsoft office skills sufficient to perform required duties
Must be experienced and proficient in Salesforce.
Preferred location: close proximity to a major airport hub.
JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)
RESULTS ORIENTATION: Able to see the "big picture" and be future-thinking; Able to anticipate future trends and consequences accurately; Able to take a broad perspective; Able to create a vision of organizational objectives; Able to make decisions based on long-term company goals
CHARACTER: Able to effectively gather all relevant information; Able to identify key issues; Able to qualitatively and / or quantitatively process data; Able to identify relationships, draw logical conclusions and interpret results for use in decision-making
HIGH STANDARDS: Able to use effective communication and interpersonal skills to convince others to accept ideas or goals (with or without the formal authority of a higher position); Able to gain agreement and commitment from others to support and implement methods or processes
STRATEGIC THINKING: Able to use effective communication and interpersonal skills to convince others to accept ideas or goals (with or without the formal authority of a higher position); Able to gain agreement and commitment from others to support and implement methods or processes.
Compensation:
The expected base compensation range for this role is $75,000 annually with variable compensation/bonus earning potential.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

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