Care Coordinator

3 weeks ago

Olney, United States MedStar Health Full time
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, 8:00am-4:30pm

Job Summary:

MedStar Health is looking for a Care Coordinator to join our team at MedStar Montgomery Medical Center - MedStar House Call Program

As a Care Coordinator you will be responsible for coordinating patient support functions for MedStar Total Elder Care patients, families, and caregivers. Provides daily operational guidance and coordination to an interdisciplinary team and monitors the complex, high volume of operations associated with home-based primary care. Key team member who supports the interdisciplinary team while contributing to the team's success and ensuring that patients and families are treated courteously and respectfully.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move

Primary Duties:

  • Completes preliminary registration for new patients and updates information on existing patients in scheduling system. Obtains necessary demographic and insurance information, referrals, pre-certifications, signatures, copies, etc. to ensure timely appointments. Troubleshoots and resolves any issue preventing patient appointments.
  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.
  • Develops and delivers weekly new MedStar Total Elder Care member orientation. Designs and participates in outreach events.
  • Maintains MTEC team calendar of activities and meetings, clinician locations, on-call schedules, and patient appointments.
  • Organizes and monitors the daily workflow for all patient support functions to accommodate a high volume of activities and rapid turnaround requests from Geriatricians, Nurse Practitioners, Social Workers, patients and families/caregivers.
  • Organizes and participates weekly team meetings on MTEC patients, attended by clinicians, to assure needed coordination between clinical and patient support functions.
  • Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
  • Performs other duties as assigned.
  • Receives incoming calls and messages and appropriately addresses or triages the request by providing information about MTEC, scheduling appointments, completing documentation, submitting prescription refills, or taking messages.
  • Schedules appointments for patients, including coordinating appointments with other medical offices for tests, including pre-admission testing. Confirms appointments; may give patient instructions explaining upcoming procedure/test and/or answer questions. Arrange transportation, follow up on appointments.
  • Serves as the liaison between MedStar Total Elder Care and various community services (home health agencies, pharmacies, DME companies) to assure follow-up of clinician orders for patients.
  • Sorts and distributes incoming mail and faxes to include scanning and indexing appropriately.
  • Utilizes Electronic Health Record systems to create and maintain patient medical records.


Qualifications:
  • High School Diploma or GED.
  • Associate degree preferred.
  • 2 years' experience working in a medical office and/or a service business required.
  • Experience working with geriatric patients preferred.


This position has a hiring range of $20.17 - $33.21

  • Clinical Care Coordinator

    2 weeks ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Unit OverviewAs a Clinical Care Coordinator, you will play a pivotal role in facilitating patient care by assessing and reviewing ongoing medical criteria standards and benchmarks. Your expertise will ensure a smooth transition for patients and their families throughout the healthcare journey.Key ResponsibilitiesCoordinate patient transitions in alignment...

  • Perinatal Care Coordinator

    1 week ago

    Olney, Maryland, United States Medstar Full time

    Maternal Newborn Center Clinical Nurse Position at MedstarMedstar's Maternal Newborn Center is a dynamic and supportive environment where nurses provide high-quality care to our mothers and babies throughout the labor and delivery process and during their postpartum stay. We pride ourselves on delivering evidence-based care and strive to create a safe and...

  • EAD Coordinator

    4 weeks ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Maintains and ensures data integrity of the MedStar Enterprise Access Database, Cerner and other patient care information systems. Performs updates, revisions and merges in all related patient information systems to ensure accurate patient demographics, medical record number, account number, and visits. Acts as a Liaison between MedStar entities, EAD...

  • Patient Service Coordinator

    6 days ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Job Summary:MedStar Health is seeking a Patient Service Coordinator to support our healthcare operations. As a key member of our team, you will play a vital role in ensuring the smooth delivery of patient care.Primary Responsibilities:Serves as the initial contact person at the medical practice or hospital department, greeting patients in a courteous and...

  • Care Management Supervisor

    2 weeks ago

    Olney, Maryland, United States MedStar Health Full time

    Job SummaryMedStar Health is seeking a highly skilled Care Management Supervisor to join our team. As a key member of our Care Transformation Organization, this individual will be responsible for overseeing the daily operations of our care coordination team, ensuring the provision of high-quality care management services to our patients.Key...

  • Care Management Supervisor

    3 days ago

    Olney, Maryland, United States MedStar Health Full time

    Job SummaryMedStar Health is seeking a highly skilled Care Management Supervisor to join our team. As a key member of our Care Transformation Organization, this individual will be responsible for overseeing the daily operations of our care coordination team, ensuring the provision of high-quality care management services to our patients.Key...

  • Care Management Supervisor

    4 days ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    About This RoleWe are seeking a highly skilled and experienced Care Management Supervisor to join our team at MedStar Health. As a key member of our Care Transformation Organization, you will play a critical role in ensuring the delivery of high-quality care management services to our patients.Key ResponsibilitiesLeadership and Supervision: Provide...

  • Family Support Services Coordinator

    2 weeks ago

    Olney, Illinois, United States Bethany Christian Services Full time

    Family Support Services CoordinatorPosition Overview: As a Family Support Services Coordinator, you will play a vital role in assisting families during challenging times. Your work will focus on providing essential support to parents, helping them navigate issues such as domestic violence, substance abuse, and mental health challenges, ensuring that children...

  • Resident Care Coordinator

    7 days ago

    Olney, Maryland, United States Brooke Grove Foundation Full time

    Job SummaryWe are seeking a skilled and compassionate Geriatric Nursing Assistant (GNA) to join our transportation team at Brooke Grove Foundation. As a GNA/CNA Resident Transporter, you will play a vital role in ensuring the safe and efficient transportation of residents to and from our on-site Dialysis Clinic.Key ResponsibilitiesProvide personal care to...

  • RN Home care

    3 months ago

    Olney, United States Carle Health Full time

    Department: Home CareEntity: Olney Service AreaJob Category: NursingEmployment Type: PRN - As NeededJob ID: 30020Experience Required: NoneEducation Required: Associates DegreeShift: DayLocation: Olney, ILUsual Schedule: as needed M-F 8a-430pOn Call Requirements: infrequentWork Location: Richland Memorial HospitalNursing Specialty: Home Health and...

  • RN Home Care

    3 months ago

    Olney, United States Carle Health Full time

    Department: Home CareEntity: Olney Service AreaJob Category: NursingEmployment Type: PRN - As NeededJob ID: 30020Experience Required: NoneEducation Required: Associates DegreeShift: DayLocation: Olney, ILUsual Schedule: as needed M-F 8a-430pOn Call Requirements: infrequentWork Location: Richland Memorial HospitalNursing Specialty: Home Health and...

  • RN Home Care

    1 month ago

    Olney, United States Carle Health Full time

    Department: Home CareEntity: Olney Service AreaJob Category: NursingEmployment Type: PRN - As NeededJob ID: 30020Experience Required: NoneEducation Required: Associates DegreeShift: DayLocation: Olney, ILUsual Schedule: as needed M-F 8a-430pOn Call Requirements: infrequentWork Location: Richland Memorial HospitalNursing Specialty: Home Health and...

  • RN Home Care

    3 months ago

    Olney, United States Carle Health Full time

    Department: Home CareThe information below covers the role requirements, expected candidate experience, and accompanying qualifications.Entity: Olney Service AreaJob Category: NursingEmployment Type: PRN - As NeededJob ID: 30020Experience Required: NoneEducation Required: Associates DegreeShift: DayLocation: Olney, ILUsual Schedule: as needed M-F 8a-430pOn...

  • **Care Management Director**

    7 days ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Job Summary:The **Care Management Director** will lead the Care Transformation Organization (CTO) team in providing high-quality care management services to Medicare Fee For Service beneficiaries. This role will work collaboratively with the Clinical Director to implement, integrate, and operationalize care management within the CTO.Key...

  • RN Home Care

    3 months ago

    Olney, United States Carle Health Full time

    Position Summary: Position Hightlights Olney Region (13 surrounding counties) Will work with all ages and all diagnosis Nurse to Patient ratio: 5-6 patients daily. Pending miles driven for patient care. Works closely with a variety of departments. Will work with patients that need wound vacs, various IV pumps, pleural drains, etc We are looking for...

  • Community Based Social Services Coordinator

    6 days ago

    Olney, Maryland, United States Spero Family Services Full time

    Job OverviewSpero Family Services is seeking a dedicated and compassionate Community Based Social Worker to join our team. As a key member of our organization, you will play a vital role in facilitating and coordinating services for individuals, youth, and families experiencing complex challenges.Key ResponsibilitiesDevelop and implement comprehensive...

  • **Care Management Director**

    7 days ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Job Summary:The **Care Management Director** will lead the Care Transformation Organization's (CTO) care management team, working collaboratively with the Clinical Director to implement, integrate, and operationalize care management within the CTO. This role will facilitate the continuum of care, working with interdisciplinary staff, both internal and...

  • Transitional Care Registered Nurse

    2 weeks ago

    Olney, Maryland, United States MEDSTAR HEALTH Full time

    Unit OverviewThe Transitional Care Nurse plays a pivotal role in the independent evaluation, planning, and execution of nursing care for patients identified as high risk for readmission, guiding them from the point of admission through to discharge.Role ResponsibilitiesIn partnership with patients and their families, the Transitional Care Nurse orchestrates...

  • CTO RN Supervisor Care Management

    6 days ago

    Olney, United States MEDSTAR HEALTH Full time

    **Please note this position requires travel to the Olney practice at least once a week. Works collaboratively with the Clinical Director to assist with implementation, integration, and operational direction of Care Management within the Care Transformation Organization. Facilitates the continuum of care, works collaboratively with interdisciplinary staff,...

  • CTO RN Supervisor Care Management

    5 days ago

    Olney, United States MEDSTAR HEALTH Full time

    General Summary of Position**Please note this position requires travel to the Olney practice at least once a week. Works collaboratively with the Clinical Director to assist with implementation, integration, and operational direction of Care Management within the Care Transformation Organization. Facilitates the continuum of care, works collaboratively...