Guest Experience Expert

2 weeks ago

Des Moines, United States Marriott International Inc Full time
Additional Information
Job Number24168215
Job CategoryRooms & Guest Services Operations
LocationDes Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States, 50309VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Experience Expert

    1 month ago

    Des Moines, United States Marriott Full time

    Job Number 24168215 Job Category Rooms & Guest Services Operations Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Guest Experience Expert

    2 weeks ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    At Marriott International, we're committed to delivering exceptional guest experiences that leave a lasting impression. As a Guest Experience Expert, you'll play a vital role in creating memorable moments for our guests, from check-in to check-out. You'll be empowered to move about your space, addressing guest requests, completing reports, and sharing the...

  • Night Auditor

    2 weeks ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    At Marriott International Inc, we are seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for delivering a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. Our Guest...

  • Guest Experience Expert

    3 weeks ago

    Des Moines, United States Marriott Full time

    Marriott Hotels - 700 Grand Avenue [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...

  • Guest Event Expert

    3 weeks ago

    Des Moines, United States Marriott International, Inc Full time

    Additional Information Part Time, Banquet Server, Day Shift, Evening ShiftJob Number 24178165Job Category Food and Beverage & CulinaryLocation Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Environment Expert

    3 weeks ago

    Des Moines, United States Marriott Full time

    Additional Information Evening Shift Job Number 24170181 Job Category Housekeeping & Laundry Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed....

  • Guest Environment Expert

    4 weeks ago

    Des Moines, United States Marriott Full time

    Additional Information Evening Shift Job Number 24170181 Job Category Housekeeping & Laundry Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly...

  • Guest Environment Expert

    1 month ago

    Des Moines, United States Marriott International Inc Full time

    Additional Information Evening Shift Job Number 24170181 Job Category Housekeeping & Laundry Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly...

  • Guest Event Expert

    3 weeks ago

    Des Moines, United States Marriott International, Inc Full time

    Additional Information Part Time, Banquet Server, Day Shift, Evening ShiftJob Number 24178165Job Category Food and Beverage & CulinaryLocation Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Event Expert

    3 weeks ago

    Des Moines, United States Marriott International, Inc Full time

    Additional Information Part Time, Banquet Server, Day Shift, Evening ShiftJob Number 24178165Job Category Food and Beverage & CulinaryLocation Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Event Expert

    3 weeks ago

    Des Moines, United States Marriott International, Inc Full time

    Additional Information Part Time, Banquet Server, Day Shift, Evening ShiftJob Number 24178165Job Category Food and Beverage & CulinaryLocation Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Experience Ambassador

    3 weeks ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Guest Experience Ambassador

    1 month ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Guest Experience Ambassador

    1 week ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    Job SummaryAs a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional service to our guests. This role requires a high level of initiative, as you will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay. You will be...

  • Guest Event Expert

    3 weeks ago

    Des Moines, IA, United States Marriott International, Inc Full time

    Additional Information Part Time, Banquet Server, Day Shift, Evening ShiftJob Number 24178165Job Category Food and Beverage & CulinaryLocation Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Housekeeping Expert

    5 days ago

    Des Moines, Iowa, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Environment Expert to join our team at Marriott Hotels. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel.Key ResponsibilitiesDeliver exceptional guest experiences by ensuring a clean and comfortable environmentStock and maintain housekeeping...

  • Guest Service Support Expert

    3 weeks ago

    Des Plaines, United States Marriott Full time

    Additional Information Restaurant Support Job Number 24144706 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will enjoy...

  • Guest Service Support Expert

    2 months ago

    Des Plaines, United States Marriott Full time

    Additional Information Restaurant Support Job Number 24144706 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our...

  • Guest Service Support Expert

    2 months ago

    Des Plaines, United States Marriott International Inc Full time

    Additional Information Restaurant Support Job Number 24144706 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our...

  • Housekeeping Expert

    1 month ago

    Des Moines, Iowa, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Marriott International Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.Key ResponsibilitiesMaintain the cleanliness...