Guest Experience Expert

1 month ago


Des Moines, United States Marriott International Inc Full time
Additional Information
Job Number24168215
Job CategoryRooms & Guest Services Operations
LocationDes Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States, 50309VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Des Moines, United States Marriott Full time

    Marriott Hotels - JobID: 8640E87853AEB80DBB7E1C9E0E5B8107 [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coordinate with housekeeping and maintenance staff to ensure...


  • Des Moines, United States Marriott Full time

    Marriott Hotels - JobID: 8640E87853AEB80DBB7E1C9E0E5B8107 [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a...


  • Des Moines, United States Marriott Full time

    Marriott Hotels - 700 Grand Avenue [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...


  • Des Moines, United States Marriott Full time

    Additional Information Evening Shift Job Number 24170181 Job Category Housekeeping & Laundry Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed....


  • Des Moines, Iowa, United States McDonald's Full time

    McDonald's Guest Experience RepresentativeAs a Guest Experience Representative with McDonald's, you will be responsible for delivering exceptional customer service to every guest, every time. Your role will be to create a welcoming and friendly restaurant environment, ensuring that all guests feel valued and satisfied with their dining experience.Key...


  • Des Moines, Iowa, United States Target Full time

    Operations Leader - General Merchandise and Food SalesAs a leader in our General Merchandise and Food Sales team, you will be responsible for ensuring a consistent guest experience across all areas of the store. This includes managing the inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all...

  • Housekeeping Expert

    4 weeks ago


    Des Moines, Iowa, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Environment Expert to join our team at Marriott Hotels. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel.Key ResponsibilitiesDeliver exceptional guest experiences by ensuring a clean and comfortable environmentStock and maintain housekeeping...

  • Inbound Expert

    1 month ago


    West Des Moines, Iowa, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by caring for our communities and investing in the places we live, work, and play.About the RoleAs an Inbound Expert, you will be responsible for creating a...


  • Des Moines, Iowa, United States Target Full time

    About the RoleThe Inbound Operations Team Leader is a key role in our General Merchandise and Food Sales team, responsible for ensuring that our guests have a seamless shopping experience. As an expert in operations, process, and efficiency, you will lead the team in achieving this goal by ensuring that product is set, in-stock, accurately priced, and signed...

  • Sales Associate

    4 weeks ago


    West Des Moines, Iowa, United States Madewell Full time

    As a Sales Associate at Madewell, you will drive sales by exceeding selling and service expectations. You will help welcome everyone into the Madewell community, create genuine connections, and become an expert on all things denim. You will assist customers in expressing their authentic selves and complete training to use product knowledge tools. You will...


  • Des Moines, Iowa, United States CCW, LLC Full time

    Job Summary:We are seeking a skilled and friendly Guest Service Ambassador to join our team at HuHot. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a welcoming and memorable dining experience.Main Responsibilities:Accommodate guest requests and provide assistance as needed, ensuring...


  • Des Moines, United States Wingstop Full time

    Wingstop - 3803 Merle Hay Rd. - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Des Moines, United States Wingstop Full time

    Wingstop - 521 E. 14th St. - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...


  • Des Moines, United States Lakeside Hotel Casino Full time

    Job DescriptionJob DescriptionThe Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists guests and team members with exchanging cash and/or coin denominations. Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds....


  • Des Moines, Iowa, United States American Systems Full time

    Job Title: Modeling and Simulations ExpertAs a Modeling and Simulations Expert at American Systems, you will be responsible for creating realistic and relevant operational training opportunities for AF Total Force joint warfighter participants via distributive means. You will work with the latest cutting-edge technology and have a direct impact on the...


  • Des Moines, Iowa, United States Snap-on Full time

    Snap-on Sales Solutions ExpertAs a Sales Solutions Expert at Snap-on, you will be responsible for presenting our solutions to customers in various industries, including Aerospace, Energy, and Natural Resources, Defense, Transportation, Education, and Manufacturing. Key Responsibilities:Present our solutions on the shop floor or in the field.Develop and...

  • Business Tax Expert

    1 month ago


    Des Moines, United States Intuit Full time

    Business Tax Expert - Work From Home - 3 Yrs Experience RequiredinDes Moines, Iowa Des Moines, Iowa, 50391 1450102454 uIwbnjZepRz4QCvw46c4u7eWB/c Overview At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday...


  • Des Moines, Iowa, United States American Systems Full time

    Are you an experienced professional with a proven track record in the execution of distributed Operational Training (OT), which can encompass warfighters in Live-Virtual-Constructive (LVC) training environments?As a Modeling and Simulations Expert, you will be responsible for creating realistic and relevant operational training opportunities to AF Total...

  • Guest Advocate

    2 months ago


    Des Moines, United States Target Full time

    Target - 1111 E Army Post Rd Ste 2204 [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and...


  • Des Moines, Iowa, United States Provoke Solutions Full time

    Provoke Solutions is seeking a talented Software Development Expert to join our dynamic team. As a key member of our development team, you will be responsible for designing and delivering innovative cloud software solutions for our clients. Your expertise in full-stack development, Python, and MS Azure will be instrumental in driving business change and...