Onsite Call Center Representative

3 weeks ago


Richardson, United States Talent Groups Full time

Onsite

Call Center Representative

Richardson, TX

Contract

Job Description:

Qualifications

1 year+ of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education

High School Diploma or equivalent

Desired Expectations

Business to Business customer service and collections experience

Experience providing strong customer excellence and collections

Ability to work effectively and independently in a structured but flexible team environment

Ability to follow regulations, policies and procedures

Light Skip Trace experience

Strong analytical skills with attention to detail and accuracy

Call Center Experience

Basic Microsoft Office skills

Bilingual speaking proficiency in Spanish/English

Ability to navigate multiple computer systems, applications and resources

Ability to manage individual production goals and deadlines

Ability to make timely judgement decisions while working in a fast passed work environment

Basic finance knowledge

Job Expectations

Training and job will be onsite full time in our Richardson office

Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST

o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation

There may occasionally be opportunities for overtime



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