Customer Service/Call Center Representative I

3 weeks ago


Richardson, United States ASK Staffing Full time
Job Title: Call Center Representative
Location: Richardson, TX
Bill rate: $20.00-21.06/hr

Qualifications
? 1 year of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education
? High School Diploma or equivalent

Desired Expectations
? Business to Business customer service and collections experience
? Experience providing strong customer excellence and collections
? Ability to work effectively and independently in a structured but flexible team environment
? Ability to follow regulations, policies and procedures
? Light Skip Trace experience
? Strong analytical skills with attention to detail and accuracy
? Call Center Experience
? Basic Microsoft Office skills
? Bilingual speaking proficiency in Spanish/English
? Ability to navigate multiple computer systems, applications and resources
? Ability to manage individual production goals and deadlines
? Ability to make timely judgement decisions while working in a fast passed work environment
? Basic finance knowledge
Job Expectations
? Training and job will be onsite full time in our Richardson office
? Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST
o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation
? There may occasionally be opportunities for overtime

Posting Location
? 3300 Renner Road, Richardson Texas (In Office) Skills:
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