Customer Service Representative

3 months ago


Chicago, United States Fuel Transport Full time

** Customer Service Representative**

**Job Category****:** Transportation & Logistics **Requisition Number****:** LOGIS01694 Showing 1 location **Job Details**

**Description**

**Detailed Job Description:**

* Answer and support all inquiries from internal Carrier Sales Managers and Dispatchers.

* Coordinate and confirm scheduled appointments with internal team, carriers, suppliers and clients.

* Enter and verify shipment tenders.

* Monitor and follow-up on on-time pickup and delivery.

* Prepare and provide daily tracing reports as required.

* Communicating orders, movement instructions, load movements, and other information to dispatchers, carriers and customers.

* Recording, maintaining and providing shipment arrival & departure information.

* Timely status information updates; documenting service performance and equipment tracking.

* Any other task requested related to scanning, documentation support, fax, and photocopies as a general support to the well-being of the operation.

**Skills & Requirements:**

* High school diploma, DEC, or equivalent with 1-3 years of experience in a similar type of position, ideally in a logistics work environment.

* Intermediate to advance with IT systems and Microsoft Suit.

* Advanced data entry skills.

* Good Analytical and fast decision making abilities.

* Dynamic, good communication and customer service oriented.

* Good and fast execution and able to multitask.

* Good learning and organization abilities.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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